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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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June 03, 2022

Friendly, courteous and professional staff. Kept me informed of service done and future service needed. More

by JA.CLAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

June 03, 2022

They were accurate on what they found. I was satisfied at that point. My problem was solved. More

by fsaraceno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 02, 2022

Went for the evap and they said it was something else and it would be 500 + came home did the evap my self problem solved. More

by TAINO_UNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Horvath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for giving us the opportunity to earn your business. You comments have been sent to our management team.

June 02, 2022

Came in with a warranty problem and so far I have been pleased with this dealership More

by 1jlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jun 02, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

June 02, 2022

Courteous and professional service, great job. Got me in right away for a battery issue and took care of it. More

by tedkeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to rate your experience.

June 02, 2022

PLEASE NOTE I HAVE WORKED IN GM DEALERSHIPS FOR 31 YEARS. I UNDERSTAND THAT THERE IS NO GM DEALERSHIP THAT IS PERFECT. I CAN ONLY GETTEL CHEVROLET DOES AS GREAT A JOB AS ANY GM DEALERSHIP. THE SERVICE TEAM More

by GREGORY HAMASIAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Gettel Chevrolet Buick GMC responded

Gregory, we thank you for entrusting us to service your vehicle and for taking the time to rate your experience. . We are happy to hear that our associate, Kristie is providing good customer service.

June 02, 2022

Took my truck in on May 2 . Now June 2 as far as I know still not done their communication is far far far from good. More

by metlargo@aol.com and
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Travis Goulet
Jun 02, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to share your concerns. Parts could be causing the delay, it has been an ongoing problem. We apologize for the lack of communication from our team. The managers have been made aware. Thank you for your patience.

June 01, 2022

Your prices are too high ! and you don’t pass on the specials to the customer false advertising! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jun 01, 2022 -

Gettel Chevrolet Buick GMC responded

Jim, we thank you for your business. Your comments regarding our pricing have been sent to our management team.

June 01, 2022

Terrific, service representative was very helpful and considerate of my problem. It was a holiday weekend and the service provided was quick and efficient. So thankful. More

by Shelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Shelby responded

Sure

May 28, 2022

It’s been 9 weeks waiting for my car to be repaired for minor damage was told 2 weeks called them and then told another 1-1/2 weeks, still waiting More

by Bob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kenn Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gettel Chevrolet Buick GMC responded

Bob, we thank you for allowing us collision shop to repair your vehicle. Your comments have been sent to our management team.

May 31, 2022 -

Gettel Chevrolet Buick GMC responded

Bob, After further research the repair started on 4/27. WE ARE WAITING ON A PART TO ARRIVE THAT IS HOLDING UP REASSEMBLY OF THE VEHICLE. THE PART IS EXPECTED IN ABOUT A WEEK, BUT UNTIL IS ACTUALLY HERE, WE ARE UNABLE TO NARROW DOWN THE COMPLETION DATE. DURING THE PROCESS, THERE WERE ALSO 2 SUPPLEMENTS FOR ADDITIONAL DAMAGE, ADDING TIME TO THE REPAIR.

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