Gettel Chevrolet Buick GMC Service Center
Punta Gorda , FL
1,284 Reviews of Gettel Chevrolet Buick GMC Service Center
Cody took great care of me and my Buick Envision. Had an oil change and filters changed. Very thorough. Had an oil change and filters changed. Very thorough. More
always friendly, prompt and polite. Bend over backwards to help customers. . I trust anything they recommend to keep my car in top confition Bend over backwards to help customers. . I trust anything they recommend to keep my car in top confition More
Very happy with service! Service people are very polite and attentive to the customer. I also like the communication on your service appointment, Service people are very polite and attentive to the customer. I also like the communication on your service appointment, More
Excellent fast professional services. I always get my service done there, always happy with appointments and fast service. I always get my service done there, always happy with appointments and fast service. More
I had a 10:30 appointment. I arrived 15 minutes early to get checked in. I was told later in the afternoon. I came back around 3pm and was told they would have to reschedule me I arrived 15 minutes early to get checked in. I was told later in the afternoon. I came back around 3pm and was told they would have to reschedule me that they couldn’t get to the truck. So, after wasting a whole day of my 7 day vacation and my first time at this dealership I won’t be back. They were not accommodating at all and didn’t seem to care. The truck is under warranty with 6k miles which I had to convince them of. Are you kidding!! More
only problem I had if I make appointment for 9. 30 I expect all would go well. seemed to me a very long time to have my requests . seemed longer than usual 30 I expect all would go well. seemed to me a very long time to have my requests . seemed longer than usual More
Work was ok still do not have wheelwell molding. I question why they had to keep my car for 5 days to replace a rocker panel. I question why they had to keep my car for 5 days to replace a rocker panel. More
Had a SCHEDULED service appointment for 10:30 AM to address a squealing noise coming from the wheels/axle area. Arrived and left vehicle at 10:20. got an immediate text message advising me to address a address a squealing noise coming from the wheels/axle area. Arrived and left vehicle at 10:20. got an immediate text message advising me to address any questions to Christian. They allegedly have no loaners so Uber was offered. Had wife pick me up. After not hearing a word on my truck all day, I texted "Christian" at 4:28 PM (6 hours) and asked if I would be getting my truck back soon. Christian called me back in about 15 minutes to tell me they hadn't even looked at it and I'd have to leave it another day. I advised him that was not an option and went and picked up my truck. I fully understand being busy and backed up, but I feel an advisory phone call or text about the delay should have been made. I lost the use of my truck for an entire day and would likely have gone without it for a second day had I left it. Unsatisfactory. More