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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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May 04, 2022

From start to finish Vanessa was amazing! Best customer service ever. Very responsive and attentive More

by Jenn
Recommend Dealer
Yes
Employees Worked With
Vanessa Timmermann
May 04, 2022 -

Jenn responded

Ok

May 03, 2022

This is a review for the service department. The advisor was absolutely on top of everything before I even got there. Parts been ordered and were Available to finish the work in a timely manner More

by Gft214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

May 02, 2022

The people that worked on my truck were very involved and alerted me about another thing that was coming due and said they could do it on this visit and I was happy for not having to come back again More

by fs2006 ati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

May 01, 2022

The service team is always very personable and knowledgeable about what needs to be checked and during the process do a great job of keeping you informed I enjoy coming here to have my services do More

by JBWINDOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

May 01, 2022

I like the dealership and the employees But almost 2 hours for oil service when I have an appointment time is a bit unacceptable More

by Therealwilliamwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time and your patience. Your comments have been sent to our management team.

May 01, 2022

The service was good i will tell some body about the place to go for service More

by alminademercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hughes
May 03, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience.

April 30, 2022

Courteous Efficient Experienced Empathic The repair department was well staffed and attentive to our needs More

by Kmikrmil66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Goulet, Vanessa Timmermann
May 01, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle. We appreciate you and your kind words.

April 30, 2022

So far communication has been excellent. All staff members have been friendly and efficient as we move forward with the necessary repairs of our vehicle. More

by Danandcarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Timmermann
May 01, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to share your experience.

May 01, 2022 -

Danandcarol responded

So far, so good. Please keep us informed.

April 30, 2022

They were great start to finish on time and great work plus my van was washed looked great. More

by Swifty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Peacock
May 01, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for entrusting us with the repair of your vehicle and for taking the time to rate your experience.

April 29, 2022

Horrible service! ! I can understand not being able to get my parts but my car was never checked to see if it was safe to drive till I demanded it..2 months later!! Sti More

by chatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris..not sure of last name,service manager, Jackson who no longer works there
Apr 30, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and taking the time to share your experience. If you could send us your name and phone number we will reach out to you for specifics so that we can address them. We apologize for the poor communication from our team.

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