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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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March 10, 2023

Willing to work with you to close the deal. My experience, this time around, was a good one. More

by GFRICKETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.

March 10, 2023

My problem with dealership is having to wait three weeks for a appointment. Car was serviced in a timely manner on appointed time. More

by ARTJANEHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowiong us to service your vehicle and for taking the time to review your experience. It has become the new normal to wait a few weeks to get vehicle in for service. Please allow yourself the extra time.

March 09, 2023

Not happy with this dealership made appointment a month ago for recall went. there no parts available, now have to go back when part arrive and tie my car and me up for another 3-4 hours. More

by wtstaples37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

wtstaples37 responded

What can I say, they knew what the recall was for and had a month to order parts but did nothing

March 09, 2023

This dealership has no organization at all. Service is slow, collision repairs are impossible to get done we gave up on that and went to another repair shop not affiliated with Chevy. Storm or More

by Joe Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Gettel Chevrolet Buick GMC responded

Joe, thank you for giving us the opportunity to repair your vehicle and for taking the time to share your experience with our collision shop. We had a tremendous influx of IAN damaged vehicles. Many of the vehicles are from areas south of us that had no collision shops to go to because they are out of business because of the storm.

March 08, 2023

Very polite and let me know when the service was going to be done on time. Thanks More

by dmkolasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 08, 2023

Everything was fine. Took longer than I expected, but I didn’t ask either. I waited outside. More

by kayn236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We apologize for the long wait time. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait time. If it wasn't offered to you, we apologize.

March 08, 2023

Considering the circumstances my car was in accident and they did a half xxx job and missed several spots. Then had them correct it only to find out a month or two later they installed fender wrong using ta More

by Geansray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to review your experience. We are sorry to hear that you had to return for a few issues that still needed addressed. Thank you for letting us know about your concerns.

March 08, 2023

Happy to say they repaired my car and all is fine. However, it was suggested that I should have two other services performed, possibly unnecessary, certainly not urgent. Being single and not having mu More

by Trax owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew and the guy who actually took my keys and parked the car were both friendly, polite and helpful.
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. Our service advisors and techiicans make recommendations to extend the life of your vehicle. They are recommended to all (gender has no bearing) customers that visit us based on the mileage and age of the vehicle. Thank you for bringing your concern to our attention.

March 07, 2023

Courteous, helpful, knowledgeable. All our needs and questions taken care of and answered. Also work was done timely More

by LEENILSESTUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 07, 2023

Has been inconsistent due to a misunderstanding between me and the dealership when dropped off early. More

by APKEITHS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank ou for allowing us to service your vehicle. We are sorry to hear about the confusion in scheduling.

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