Back

Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

Sort by
February 24, 2023

Great service and professional employees! Gettel strives to keep the customer happy and their charges are reasonable More

by PDFINEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

It took six days to service my vehicle, don’t know if it was waiting for parts or what, never received an update. Called several times to find out what was going on never received a call back. Not a happy c More

by heggiefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and apologize for the lack of communication from our team regarding the work being done. Your comments will be addressed with the personnel that worked with you and your vehicle. Thank you for bringing this to our attention.

February 23, 2023

Kyle initially checked me in for the recall service appointment time. Kristie took over after I was checked in. She let me know the service tech had fixed the Infotainment center problem I was having a More

by James G.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

James, thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

February 23, 2023

Service department is always helpful and performs all service efficiently. The only downfall is that you have to wait so long for an appointment. More

by SARAHB120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your experience. We are busier than we've ever been and it is taking longer to schedule an appointment. Please plan on a two week window to get in. We appreciate you and your comments.

February 23, 2023

Service team was professional and very helpful. Keep me updated as to what was going on and when my vehicles would be ready More

by jdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

February 23, 2023

Had an appointment but when I arrived I was told it was going to be 3 1/2 hours wait. More

by LYNCHADK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle us. We know your time is valuable so we do offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait time.

February 23, 2023

Top quality service department. Service manager goes the extra mile and all staff are friendly and professional. More

by Flintarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

February 23, 2023

Took my car at appointed time and returned in a reasonable time. Work seems fine! More

by rscott5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

February 22, 2023

The service department had a friendly atmosphere. I would not hesitate to have my car serviced ther again. More

by KMCBRIDE5350
Recommend Dealer
Yes
Employees Worked With
John a Johnson
Feb 23, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to review your experience.

February 22, 2023

great and fast service - drew was very knowledgeable and friendly - good communication and reliable service More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Chevrolet Buick GMC responded

Jim, we thank you for your business and for taking the time to review your experience.

...
38
...