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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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February 01, 2023

You did fine once we fixed the leaking oil filter. I understand mistakes happen and you corrected it. I still have oil stains on my driveway. Your people trued to clean it but didn’t work. I will give More

by cliff4cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Feb 03, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We are sorry to hear about the oil drips in your driveway and that we coulnd't get them off. Thank you for bringing this to our attention.

February 01, 2023

There was a nail in my tire. The tire was replaced. They couldn’t plug it. I’m happy with that. It was in for scratch and dent repairs. The work was completed. Now the bad. OVE More

by newscam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to servcie your vehicle. Your comments regarding the scratch/dent repair have been sent to our management team. Thank you for bringing this to our attention.

Feb 03, 2023 -

newscam01 responded

I went over today, none of the wax was removed. Now there are while specs all over the hood, which were not there before yesterday. I have been yes ed to death and nothing getting accomplished. Then your salesman wanted me to buy a new vehicle. Don’t insult me. I paid almost 40k and it has been a headache for the past week. I am not happy with this service

January 31, 2023

I like the dealership. Cody has been very nice to both me and Edwin. Treats us good! That is very much appreciated.. More

by SMITHPNTGRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Feb 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visti.

January 30, 2023

Super helpful, friendly, prompt, and thorough. They didn't treat me like a dumb girl, unlike a different Buick dealership closer to home. Who talked down to me like I knew 0 about my own vehicle. More

by fawncappitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

January 29, 2023

All friendly knowledgeable staff. My car was given the royal treatment. Very happy with my service. More

by pembrokelanefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for sevicing your vehicle with us and for taking the time to review your experience.

January 29, 2023

Very hard to contact, l had questions on my bill, but could not get through to discuss my bill More

by cdtalaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing yoru vehicle with us and for taking the time to rate your experience. We are sorry to hear about the lack of communication from our team. If you still have questions regarding your billing, please feel free to call customer relations at 941-676-3630 ext 33024 to discuss.

January 29, 2023

The service writers continued to complain to each other while I waited. Did not feel I was important to them. Sorry as I worked for GM. More

by Bob.todd44
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Bob, we thank you for servicing your vehicle with us and for taking the time to review your recent visit. We thank you for your comments regarding our team and assure you that they will be addressed. It is unacceptable.

January 29, 2023

My truck broke down and I had it towed here after hours for a warranty issue. Although they were 3 weeks out for appointments, Fred and his team were able to get me diagnosed quickly and order a plug and p More

by TJH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that the issue was resolved promptly.

January 29, 2023

Krysti was able to get my work approved through my automobile warranty. She worked really hard to make sure I had fantastic results. More

by ALLISWELL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to reivew your recent visit.

January 29, 2023

My first experience at Gettel, Kristie was amazing in handling the coordination for my tire replacement with tire and wheel protection insurance company. Thanks for a positive experience! More

by Pstkwright
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

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