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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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January 28, 2023

Worse experience! Made a apt 2 weeks in advance. Asked for a loaner when I made the apt never got that nor a phone in a week to give me a loaner. Week goes by never ev More

by Rfassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for giving us the opportunity to service your vehicle and for taking the time to share your experience. It's likely that that a courtesy vehicle wasn't covered for the work that your vehicle needed done. Your comments have been sent to our management team.

January 28, 2023

I like this dealership! Everyone i have encountered there has been helpful a and courteous. More

by STUCKETTE
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 28, 2023

Kyle was very friendly and knowledgeable. He was right on on the time too. Liked the video sent to my text. More

by HAIRTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

January 28, 2023

Very good experience! !! Very efficient and friendly helpful staff!!! Went above and beyond to help us! More

by Yellolab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 27, 2023

Outstanding service! Had to do a little in depth troubleshooting but they figured out the problem and my corvette runs better than when I bought it. Thanks will return wh More

by Lucky317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. We are glad to hear that all went well.

January 27, 2023

Had a light fixture replaced the tech did not transfer the bulb and hardware that holds it in we did not find this out until about a week later thought the bowl bad burned out. Then they wanted us to buy More

by mikefhays
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to share your recent experience regarding your light fixture replacement. We apologize for the lack of communication and will send your comments to our management team and thank you for your patience.

January 27, 2023

We went to Gettel Chevrolet-Buick in Punta Gorda this week to replace two tires on my Corvette. Kristie Wilkinson, who took care of us was very professional, had great follow through and was very knowle More

by Kathy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2023 -

Gettel Chevrolet Buick GMC responded

Kathy, we thank you for allowing us to service your Corvette and for taking the time to share your experience. We appreciate you kind words for Krisite and our technician.

January 26, 2023

I tried to reach the service center by telephone multiple times during the day and did not receive a call back from customer service or Jim, the Service Manager. It was extremely frustrating and unprofessio More

by bostonpmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. We apologize for the poor communciation from our team. Thank you for bringing this to our attention.

January 26, 2023

My salesman Will was great. The accounting department has not paid off my trade in, which is concerning as I have made a car payment for I vehicle I no longer own and approachin More

by LARA.HAIDAI
Recommend Dealer
Yes
Employees Worked With
William Fitzgerald
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Your comments regarding your payoff have been sent to our accounting department. Thank you for bringing it to our attention. Welcome to the Gettel family.

January 26, 2023

the service was excellent promt and courteous i have dealt with this dealership before and have had nothing but great service i have and would recommend this dealership to anyone More

by CELCIA512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. We also thank you for your recommendations.

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