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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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January 25, 2023

My salesman Shaun Jenkins was excellent. He was well informed, pleasant and easy to converse with and honest… very important More

by junekrippner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jenkins
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

January 25, 2023

They never looked at my Tahoe after making an appointment three weeks prior. They still couldn’t promise me when my Tahoe was going to get looked at even if I left it there a second day. I was given a honest More

by Cheyenne.yingling1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your Tahoe and for taking the time to share your experience. We are sorry that we had your vehicle longer than you expected and apologize for the inconvenience it may have caused you and for the lack of communication from our team. Thank you for bringing your concerns to our attention.

January 25, 2023

Drew never returned our calls and the service took longer than expected. We also didn’t feel the problem was corrected. More

by captquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Horvath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. We apologize for the poor communciation from our associate and for the length of your wait time. Thank you for bringing these items to our attention.

January 25, 2023

Complex issue with my car service. A part was not available nationwide. A solution was found and the car completely repaired once parts were found. More

by garysusanedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith Finance Manager
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

January 25, 2023

Your assistant service manager, Cody did an excellent job. He took care of both our traverse on Monday and our Cascada on Tuesday. Both my wife and myself were extremely pleased with his courteous and pr More

by mrkellykmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicles with us and for taking the time to review your experience. We also thank you for your kind words for our associate, Cody.

January 25, 2023

Everyone was helpful and courteous. I did not know what to expect as I was using a protection plan and didn’t know how it would work out. Kyle said he would take care of it and he did More

by olegraymare7651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

January 25, 2023

Cody Hansen is the one who made sure I had a ride home and took excellent care of everything. More

by M.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

January 24, 2023

Supposed to do an oil change and a fuel filter change on my diesel pick up and they strip the fuel filter case and I have to pay somebody to fix it. Lousy service, lousy place to go. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Gettel Chevrolet Buick GMC responded

Mike, thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry that your experience wasn't a good one. Your comments have been sent to our management team to review.

January 24, 2023

They are allways very helpfull When you have car problems. They back there work 100% Mike in the body Is greate. More

by Gettle
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Jeffrey Hughes
Jan 25, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your experience.

January 23, 2023

Brought my 2013 GMC truck for Gettel Punta Gorda she still runs great thanks to the service department. 👍 More

by vhawthorne1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your recent visit to our service department.

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