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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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January 21, 2023

Kristy is Outstanding! All you Guys are Awesome with both my Corvettes. If you could find a Red Anniversary Edition I’d trade in the 2022! Want to try? Thanks, More

by josephbpanella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird, Kirsten Dillow
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

January 21, 2023

When I picked up my Corvette it was bird xxxx all over it and it should’ve been washed. More

by garyraywoolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your comment regarding the cleanliness of your vehicle when you picked it up. We have one detail team that services all five of our Punta Gorda stores and departments. Unfortunately, we aren't able to provide a wash to every service vehicle; if you request it upon your arrival we will do our very best to accommodate your request.

Jan 22, 2023 -

garyraywoolman responded

You need to have more than one detail team. If you have customers you need to keep them happy. It wouldn’t take much to clean a car . And have happy customer. Just saying. Gary Woolman.

January 20, 2023

Kyle was friendly and delivered exactly what we discussed. He communicated frequently and that was very much appreciated. He discussed in detail the problem with my transmission. I enjoyed visiting More

by FERCHI_GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

January 20, 2023

Very professional team. My experience was very pleasant. Madelyn Pusul and the rest of the team did a great job More

by bdgordon01907
Recommend Dealer
Yes
Employees Worked With
Mike Smith and Brando Saucier, Madelyn Paul
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. Welcome to the Gettel family.

January 20, 2023

Very satisfied with my buying experience. I would recommend. I will come here first on my next purchase. More

by dalewoodrow
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to rate your experience.

January 20, 2023

Had the butler service done. Wasn’t pleased with the job they did as there was still dirt in and around the trim. They didn’t wipe down the dash very well and had dust on the ins More

by dorneden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for taking the time to rate your AutoButler protectant application. We apologize that there were some items that weren't addressed. Please feel free to contact us to reschedule the application. Thank you for bringing your concerns to our attention.

January 20, 2023

Work was done well. My biggest issue is that the car sat without your attention for 6+ weeks. Some minor punch list items, Lincoln and Mkx badge on trunk is missing and More

by MONAMIE0880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop. Your comments regarding the missed items have been sent to our management team to address. We thank you for your patience and understanding. The volumn of damaged vehicles from Ian has been a challenge.

January 20, 2023

They did a very good job. Always happy with service department. Will be back for service again More

by DMV65@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 19, 2023

Appointment time was right , friendly service person , told me 2 hours and finished job in less then the 2 hour window More

by mccooljohn519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 19, 2023

Cody chose to take care of written work tickets rather than the customer that had an appointment in front of him. He was difficult to locate when you asked for him on the phone and we left messages. We ca More

by rentagraduate
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hansen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We are sorry that your had to return a second time to have the repair completed. Unfortunately, we don't keep most parts in inventory. We do apologize for the hand prints left behind by the technician. Your are welome to return to have our detail company clean them. We are sorry to hear you wouldn't recommend us.

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