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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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January 19, 2023

Prompt service at check in and follow up once service was completed. Staff were very courteous and professional More

by jal.slake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 19, 2023

Staff was very helpful on getting our recall taken care of and we will definitely use them again. More

by bobbybrownatmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 18, 2023

Kyle was extremely friendly and helpful. I was surprised when I arrived at the dealership as to how long the repair would take. Kyle offered to provide an Uber ride to where I could go in t More

by DOUG S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Doug, we thank you for allowing us to service your vehicle and for taking the time to share your recent visit. We are glad to hear that all went well.

January 18, 2023

Great place got me in last minute didn't take long to get service done on my GMC will definitely go here again More

by danh0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for entrusting us to service your vehicle and for taking the time to share your experience.

January 18, 2023

Always great work. Length of time at the dealership is only complaint but always satisfied so it's worth the wait More

by rjamieroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to review your experience. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait time.

January 18, 2023

She was wonderful, helpful and kind and I have always liked Gettel, thank you so much!!! More

by ellenmeagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your recent visit.

January 18, 2023

Everything was explained thoroughly and no xx, all the work was completed on time and done right. It’s hard to believe but true More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Jan 19, 2023 -

Gettel Chevrolet Buick GMC responded

Bob, we thank you for servicing your vehicle with us and for taking the time to review your experience. We appreciate you and your kind words.

January 17, 2023

Kristie is always available to have my vehicle serviced. She takes excellent care of everything and gets it completed in minimal time. More

by Thill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to rate your experience.

January 17, 2023

I was disappointed according to my adjuster the things he told me didn't happen. Please they had my car for 2 months when they told me 2 weeks. Then I find out I need tires and brakes which I don't unders More

by Annettesheaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know any of these people.
Jan 18, 2023 -

Gettel Chevrolet Buick GMC responded

Annette, we thank you for allowing us to repair your vehicle in our collision shop. We are sorry to hear about the length of your wait time and the inconvenience it caused you. Our collision shop has been on overload since hurricane Ian. The volume of vehicles damaged was historical. We thank you for your patience and understanding. We hope you will consider returning. We never want to lose a customer.

January 17, 2023

Promised my vehicle in 21 days it took nine weeks I’m still waiting on a phone call back from Dan and Travis. I’ve called him several times over the last couple of days. Also, my truck is miss colored bl More

by USEDCARGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Hughes
Jan 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop. We are sorry to hear about the long wait time. It has been very challenging for collision shops since Hurricane Ian caused so many to be damaged. We apologize for the inconvenience. Your comments have been sent to our management team regarding the lack of communication back to you.

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