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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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December 31, 2022

Kyle did a great job and, even though he was busy with other customers,took the time to explain everything about our car and our extended warranty.When he was done we had no more questions and our little More

by BNT4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

December 31, 2022

Two hours for an oil change and tire rotation is unreasonable length of time to wait. More

by STANROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us. We apologize for the length of your wait time. We do provide complimentary UBER service to take you to and back from anywhere within a 15 mile radius of the store to avoid the wait.

December 31, 2022

The transmission is now leaking. I did not have the transmission worked on. Going back Monday More

by davidcollins339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us. We are sorry to hear that you have to return to address the issue. We apologize for the inconvenience.

December 31, 2022

I arrived early and the job was completed 8 minutes after my scheduled appointment.. Fast and efficient. More

by arlenelea214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to rate your recent visit to our service department.

December 30, 2022

My appreciation to Kyle, this is the second time he assisted me with the service to my vehicle. He is always ready to help out especially when he sees the need due to high foot traffic in their shop. H More

by shirley_robison07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to share your experience. We appreciate your kind words for our associate, Kyle.

December 30, 2022

Always treated important when we go to Gettel. Would recommend them for services. They keep you informed on what is happening. More

by treasa1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Dec 30, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your experience.

December 30, 2022

The dealership service is always great and provides me with all the updates from start to finish. More

by unionoutlaw
Recommend Dealer
Yes
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your experience.

December 30, 2022

I waited 3 hours. To be told nothing wrong with car. Still not. Running right More

by ?
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Bird
Dec 30, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for giving us the opportunity to service your vehicle. We are sorry to hear that the issue still hasn't been resolved after your long wait. Thank you for bringing this to our attention. Your comments have been sent to our management team.

December 30, 2022

They need more service reps. They are trying to handle too many people at once. More

by SHAWK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. Like most businesses, we are short staffed. We appreciate your patience and understanding.

December 30, 2022

Nothing was done Yeah I asked to get done end it ended up costing more More

by LESANDDONNAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

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