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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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December 23, 2022

I was not happy with my last LOF. I was charged for a tire rotation that I didn't get and it also said that the fluids were checked and filled yet my washer fluid message came on the More

by mrblueskies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to share your experience. Please schedule another appointment at your convenience to have the items we missed addressed. You have our apologies for the inconvenience.

December 23, 2022

Had an appointment and I was in and out in an hour and a half. They ordered a part and I came back the next week and I was in and out at about an hour. Very happy!!! More

by MEYERSANDRA31951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

December 22, 2022

She was super helpful answering questions trying to help me, she kept me informed with everything More

by Dede2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 21, 2022

Very Professional and my service on my truck was done in a very reasonable amount of time!! Get Job. More

by BASSINFIREMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

December 21, 2022

Very poor customer service in Service Department. Needs improvement and better training for service tech. More

by Rlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Rlh responded

Poor customer service.

December 21, 2022

Close by and good service department. They have fixed everything on my vehicles for the last several years. More

by GLJ1955
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird, Brian Fisher
Dec 22, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your experience. We assume you meant to give us a five star instead of a one based on your comments. Five is the best.

December 20, 2022

Needed a repair for my 03 vette. In Wed 5pm and car was ready by Monday am. New ignition switch and transmission work and clutch replaced. Very fast, a little pricey but it was the t More

by usrowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your corvette and for taking the time rate your experience.

December 20, 2022

Even though it was after a hurricane, I expected quicker service and especially better communication. It took 10 weeks to fix damaged areas on the paint and replace the windshield. More

by CAROLJ_RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to repair your vehicle and for taking the time to rate your experience in our collision shop. We apologize for the long wait. We know it was an inconvenience to you and appreciate your understanding.

December 19, 2022

Krystie is just the best. AlwYs helpful. Knowledgeable. She is my go to gal always More

by 0909gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to rate your experience. We aprpeciate your kind words for our associate, Kristie.

December 19, 2022

Kyle was great keeping me informed of my car problems! ! He did an outstanding job of keeping my car progress on track! He went above and beyond to make it as painless as possible! More

by MDJOHNSTON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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