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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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August 10, 2022

Very satisfied with Cristian Tramontozzi,kept us updated on progress even though it took 3 hrs.to complete. More

by glary410
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cristian Tramontozzi
Aug 11, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the long wait time and appreciate your patience.

August 09, 2022

I was treated like i was stupid. Problem wasn’t fixed now my vehicle has to come back another day and ill be without a vehicle again. Honestly xxxx poor work and service. However More

by DJI
Recommend Dealer
No
Employees Worked With
Kyle Denison
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Peacock
Aug 10, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for giving us the opportunity to service/repair your vehicle and for taking the time to review your experience. You have our apologies if any of our associates spoke to you in appropriately making you feel uncomfortable. We assure you that your comments have been shared with our management team.

August 08, 2022

Upon arrival I was told the oil change and tire rotation would take one hour. Unfortunately, it ended up being two hours plus. Kyle did an excellent job of keeping me posted on the progress and apologized More

by Sayru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business. We apologize for the length of your wait time and appreciate your patience.

August 08, 2022

Did much better on this iservice in some ways than the last. 3 hours for oil and filter, not so good. Service rep, corrected that. Happy for how he handled it. Mechanic did a very good job , but did l More

by josephe1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that the experience was better than the last; however, we do apologize for your long wait time. Please know that we do offer complimentary UBER service to take you anywhere within a 15 mile radius of our stores to avoid the wait at the dealership.

August 07, 2022

Gettel goes over and beyond your expectations. They fixed the back cove to my blazer with better screws at no cost. Was in for an oil change, quick and no issues. More

by KATHYANN.PASTUSZYNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

August 07, 2022

Service agent was very helpful and cooperative with purchase and installation of new Delco oem battery. More

by fidlerjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle and for taking the time to rate your experience.

August 07, 2022

Excellent service repairing a run-flat tire that picked up a nail on my 2020 Corvette. A welcome surprise was the complete free inspection involving 31 items to ensure my Corvette is in tip top shape. Than More

by heckmwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Davenport
Aug 08, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your Corvette and for you kind review of your experience.

August 04, 2022

It is Always a pleasure to have my vehicle serviced at gettel Chevrolet great service. More

by David.lopez0327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Aug 04, 2022 -

Gettel Chevrolet Buick GMC responded

David, we thank you for your loyal business and for taking the time to rate your experience.

August 04, 2022

Fred Bird never returned our calls when our AC went out. 1200 miles. Our dog almost died & my husband has a heart condition. Very frustrated & dissatisfied More

by COUNTRYHERB7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Bird
Aug 04, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience with our service department. We are sorry to hear about your AC going out. If you can call customer relations at 941-220-5513 we would like to hear what happened in detail.

August 04, 2022

Overall great svc, had to replace battery today and tech showed me where mice have been in the engine, droppings all over, including where oil would go in! Why wasn’t I informed of this? More

by dmetropoulos
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle. It is common in Florida to have rodents in our engines.

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