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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,266 Reviews

1,266 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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June 09, 2022

Heater core leak after coolant system flush by Gettel. Mechanic made a mistake or sabatoge? Won't go back to them again More

by mtuck269
Recommend Dealer
No
Employees Worked With
Shelby Day
Jun 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

The coolant flush was done 16 months ago.

June 08, 2022

Went above and beyond to get my issues sorted! Will highly recommend Gettel Ram for all your needs! More

by bavariansm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Henderson
Jun 08, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 08, 2022

Purchased my Pre-owned Jeep at Gettel. Purchased a set or tires at Gettel. Had 1 tire repaired at Gettel (free is charge)! Thanks Bob (Service Dept)!! More

by MBDSHARPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for purchasing and servicing your Jeep with us and for taking the time to rate your recent visit to our service department.

June 07, 2022

Service representative was friendly knowledgeable and wait time was reasonable. The facility was clean and neat , well kept. More

by lesaltatolenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chesler
Jun 07, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit.

June 05, 2022

Dealership did a good job with the repairs and communicate well with the status of repairs. More

by kenshelby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day
Jun 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 04, 2022

They don't answer the phone. rhey do not return ur phone calls.i have had my truck there 3 times and they haver not fixed it once. It's always we can't duplicate it. Even when I h More

by Daveo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chesler
Jun 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for giving us the opportunity to service your vehicle. We are sorry to hear that we've been unable to duplicate the issue that you have having. Your comments regarding our lack of communication and behavior of our associates have been sent to our management team to address. Thank you for bringing it to our attention.

June 04, 2022

Had two issues. Drivers door window and cracked steering linkage broken. Dealerships don't stock parts anymore so they had to order them from Chrysler warehouse. If More

by 04 Jeep (CW).
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chesler
Jun 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle with us and for taking the time to rate your experience. We appreciate your comments. In regards to what parts were used.......your comments have been sent to the management team to follow up with you.

June 02, 2022

Had an appointment and waited 3 hours to be told you dud nit have the part and then had to come back a 2nd time More

by tamynelson2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sophie Henderson
Jun 03, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and for your comments. We apologize for the inconvenience that we caused your regarding your wait time and not having the necessary part. Your comments have been sent to our management team to address with the associate that worked with you. Again, you have our apologies and we thank you for bringing this to our attention.

May 28, 2022

We like to take our vehicle to the dealership we purchased it from so they have a record of our vehicle and are aware of what we have done as far as maintenance. We are pleased with your service. More

by jhale7572
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't see a name I recognize, he was only there for 3 months from Chicago
May 31, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for purchasing and servicing your vehicle with us. Your kind words regarding your recent visit are appreciated.

May 26, 2022

When I have brought truck in for service it has always been done properly. Bought truck there and all my routine service done there except recently and that was a mistake when I went to Tire Kingdom becau More

by bachansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Tucker
May 26, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for your loyal business and for taking the time to rate your experience.

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