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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,266 Reviews

1,266 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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December 02, 2022

Very satisfied! ! Chance was the best will be back for service and warranty Wk if needed!! More

by Eddiestarr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

The dealership is quick and friendly. They are eager to help and get your issues resolved in a timely manner. More

by Av410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

They were friendly and kept me updated about the service being done on my vehicle More

by marieharder15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Marie, thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

My Jeep was there for 7 work days to fix a door rattle and diagnose a fuel issue, still waiting (3 weeks so far) for the parts to complete the repair/service ticket More

by fgriffin3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and are sorry to hear about the length of your wait time for the part to resolve the issue. We appreciate your patience and understanding.

December 02, 2022

Professional and helpful staff. Easy drop off and pick up. Staff kept me apprised of status of my vehicle. More

by sdveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande, Joey Coleman
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you and your kind words.

December 01, 2022

Only go to Gellel because I have an oil change service contract. Have had past bad experience More

by soundeng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for your business and are sorry to hear that you've had a bad experience in the past. We will do all that we can to regain your trust.

December 01, 2022

Donald was very helpful to me , had to get new tire, because of a nail. I did the price xx and got a discount, with the help of Donald that tire that had a nail in it was only 3 weeks old, lost a lot of More

by jmalbino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Donald, we thank you for allowing us to replace your tire. Sadly, we are seeing alot of tire damages because of Ian debris on the roadways.

December 01, 2022

Service dept is a joke! ! Never bring your viechel here for service. They don't keep parts in stock. For viechels that are coming in for simple repairs. Even when they know w More

by Truka72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gravesande, Joey Coleman
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for giving us the opportunity to service your vehicle. Unfortunately, we are unable to stock parts for every make and model that we service. Additionally, there has been a parts shortage for over a year since the pandemic. We apologize for the length of time that you spent with us before being told that parts had to be ordered.

December 01, 2022

They had averaged a good service, would think about going back to them again if I needed to More

by paxmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit.

November 28, 2022

They moved mountains to get me in but didn't fix the problem which happened on my drive home from pickup. My voicemail explaining that the issue wasn't resolved went unanswered as I had to repeat it to More

by Tcbgwennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person who scheduled me was extremely helpful
Nov 30, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and glad that we could get you in. We are sorry to hear that the issue wasn't resolved. Your comments have been sent to our management team.

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