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Gettel Kia of Bradenton - Service Center

Bradenton, FL

4.7
1,192 Reviews

1,192 Reviews of Gettel Kia of Bradenton - Service Center

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February 09, 2022

I was treated in a very professional and friendly manner. I felt this service department with efficiency and care. More

by CHHARCUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

I was going to use a groupon for my first oil and filter, then found i had a $10 off service coupon for Gettle. I called and they said it would be $49 less $10. They said that includes taxes. As that was s More

by Hlisanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashlee Castle
Feb 03, 2022 -

Hlisanti responded

I was quoted approx $49.99 for synthetic oil and filter over the phone and had a coupon that said the same reg price but with 10% off, making it approx $39.99. When I first met the wonderful service lady, I gave her the coupon. My car was done quickly and I was happy - until I was told the bill was $59.99! I said there was a misunderstanding, and the lady said it was taxes. However, when I spoke over the phone to get a price I was told it included taxes - indeed the Groupon I had for another place for $35 was all inclusive. We did get it down another $10 so my bill was $49.33- still $10 more than I was told. I hate dishonest practices and price gauging! I will not come back for another service.

February 02, 2022

By far, the best dealership I have ever been to! Amazing customer service. Russell was available for all of my questions. I was greeted promptly, and with a smile. The customer waiting area was clean and in More

by alauralmarriott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Marriott, Russell
January 10, 2022

Told us tires were "bald" when they aren't (Firestone checked it at a 3 or 4). Told us our windshield wipers needed replacing but I just did it with high end blades a few months ago and they work great! More

by KLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashlee Castle
Feb 15, 2022 -

Gettel Kia of Bradenton responded

Sorry your visit did not go well. Please give me a call so I can help. Thank you, Bud service manager.

January 02, 2022

Great place. Scott took care of me and help me with everything I needed it. More

by Sagittarius121983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
December 13, 2021

Everything as expected, smooth service, completed when promised. Big renovations happening, but staff seems to be doing all they can to keep things moving More

by BAS4U26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
December 04, 2021

Excellent service and Scott went above and beyond to help me out with my car issue. 100% recommended. More

by pastorjuancintron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott service dept
December 03, 2021

Always pleased with service performed on my Kia telluride…. Would definitely recommend To friends and family. More

by belblsdx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel
November 24, 2021

Top notch service. The customer care is unmatched, particularly Russell. He went above and beyond to make my experience a great one. More

by JohninSrq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
November 24, 2021

Quick friendly service. Seemed very organized even though dealership was under construction. Easy to get in and out. More

by Dini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
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