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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
736 Reviews

736 Reviews of Gettel Stadium Toyota - Service Center

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June 13, 2024

My service advisor was Daniel Choe and he was perfect in every way and great to work with. More

by bobbystoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

AWFUL! COMPLETE CHAOS. Throw out fees for items not needed. 3% credit fee? ABSURD! Won’t b back! More

by ROHIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Abreu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Amber smith was excellent with helping me with my Toyota Highlander, great customer service always More

by boo7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Suann Carrington always takes good care of my car and me. She is thorough, knowledgeable, and kind. More

by draypop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

The service advisor she was amazing very attentive and professional service was fast will definitely come back. More

by Asaderomille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Truly a horrible experience. Toyota Get there at 7am for 7AM appointment- crowded entry area, no one to greet me or direct me. Someone did finally come out as I was leaving my More

by rsintampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Alba
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Normally good but this time she did not give the best service and my tire rotation was terrible off balance and a few hours later my tire light said low pressure More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suann Carrington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Excelent as always. My service advisor William (Bill) Sutton always kind. Letting me know every issue with my car and why I should do it. Quick lube and good quality More

by LUIS IRIARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Sutton, Juan De Los Santos
Jun 03, 2024 -

Gettel Stadium Toyota responded

Many thanks for the 5-Star rating!

May 31, 2024

The service received from management and staff was excellent. The wait time to complete all necessary reqirements prior to final purchase was exhaustivng. To long of a wait time. More

by SWANI2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will , Todd and Manny., Michael Hare
Jun 03, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your input. We're sorry to hear that you had a long wait time, We understand how valuable your time is and we apologize for any inconvenience.

May 31, 2024

The dealership pushes additional cost to their customers if they pay with a credit card. Terrible. More

by JUANSUAREZ813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback. We are sorry to see you had a 1-star experience at our dealership. We stive to offer fair and competitive pricing. We appreciate your input and value the chance to enhance our services.

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