Gettel Toyota Ocala - Service Center

over booked and I was there from 11 am-3 pm for 4 hours. I had to initiate updates no one came and updated me. My serviceman was Mike and was the first time I worked with him. None of them had the I care f I had to initiate updates no one came and updated me. My serviceman was Mike and was the first time I worked with him. None of them had the I care friendly ness as in the past. As I tell people now they have gone commercial and is no longer the hometown dealership I loved. More

We appreciate the efficient service and helpful staff. Having a video and commentary about the work is helpful. Thank you Deluca! Having a video and commentary about the work is helpful. Thank you Deluca! More

Fast, courteous service, reliable advice, knowledgeable staff. I would recommend them to everyone I know. staff. I would recommend them to everyone I know. More

Everyone was friendly nice courtesy and they explain stuff that I need to know thank you 🤗 stuff that I need to know thank you 🤗 More

Waited too long for a 35,000 mile service which was rotate tires. 1 hour 45 minuted.with an appt time, rotate tires. 1 hour 45 minuted.with an appt time, More

Not the usual experience at DeLuca. Sent to a service representative who said no, she was going to lunch. Next sent to empty desk where I waited for almost 10 minutes. First time being Sent to a service representative who said no, she was going to lunch. Next sent to empty desk where I waited for almost 10 minutes. First time being treated like this and hopefully the last. More

I was shocked at the $4000 charge. Less than 60,000 miles. Austin was easy to work with, but yhe entire bill was excessive and shold have included more ways to spend less Less than 60,000 miles. Austin was easy to work with, but yhe entire bill was excessive and shold have included more ways to spend less More

Did the service in a timely manner. The fifteen word minimum is an asinine requirement. The fifteen word minimum is an asinine requirement. More

Upon arrival Christine was not in work and no one knew if my autobutler appointment was going to happen. I had to tell them the guy was in his shop my autobutler appointment was going to happen. I had to tell them the guy was in his shop More

Courteous and quick service. Clean and well organized Service and Parts Departments with a comfortable waiting area. Clean and well organized Service and Parts Departments with a comfortable waiting area. More