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Gettel Toyota Ocala - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Gettel Toyota Ocala - Service Center

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July 25, 2023

I had a recent visit for a 40k mile service. The entire staff regularly takes phenomenal care of us and I return regularly because of this. From the porters to the service writers, everyone do More

by cruz.josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
July 24, 2023

Service was great and had my car in and out in no time considering I had no appointment! More

by ROXXY_155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service, Christina I believe
July 24, 2023

Byron Bradshaw was our service advisor and he was AWESOME!!! He answered all questions I had about the vehicle and questions about OEM Toyota upgrades. I was so pleased with my service experience! I More

by ovationplease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Bradshaw
July 24, 2023

Everything went well no problems. Took about 45 minutes. Layla Glenn helped me. Very knowledgeable young lady An asset to Deluca Toyota More

by CATWATCHES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
LaylaGlenn Very knowledgeable personable good person.
July 24, 2023

In terms of service, they excel, and Richard is one of the top sales representatives. More

by antonio.ortiz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

antonio.ortiz responded

Talk to Richard if you want genuine customer service when you want to purchase a new or used car; he will guide you every step of the way.

July 24, 2023

I like the hands-on service after I bought my new cars. The setting up of appointments and care for my concerns were with met with a professional and courteous attitude. Keep up the good work. More

by PHSCHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales dept.
July 23, 2023

Only thing I didn’t like is the 1 1/2 hour oil change. Takes that long for a scheduled oil change? More

by Jyap65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 22, 2023

I brought in my 2021 Sienna Van for service at 29000 miles. I was informed that I had to pay since my warranty was up. But I had purchased platinum service for $699 when I purchased the car. im still More

by BIGALBENSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i was in the service dept, not the sales
July 22, 2023

Amazing dealership, prompt expert service by professionals. Always able to satisfy and never anyone there to just be okay with mediocre. Adam is the best service tech in my opinion bar none. All More

by TROYEJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
July 22, 2023

We had two cars serviced for Auto Butler. From the moment we drove into the dealership, from the staff outside checking us in to Christina to Andrew and even the cafe staff, to the time we l More

by CHRISTYCZ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina - Auto Butler Concierge
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