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Gettel Toyota Ocala - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Gettel Toyota Ocala - Service Center

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July 22, 2023

The service department is always so efficiently run and the staff always so polite and friendly. It makes it a pleasure getting your vehicle serviced! More

by geedagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 21, 2023

We were very pleased with how quickly we were able to pull in and have our battery checked by a technician. After the check, we decided to replace the battery. It was installed very quickly and our vehic More

by wagsrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
July 21, 2023

Fast friendly service. Shout out to Christina! She always kept us apprised of what was happening with our car! More

by rachelgnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Flaherty
July 21, 2023

Great service however the milage noted for my Toyota is wrong. I think it should be corrected. Carolyn More

by cbpasqual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Manly
July 21, 2023

Layla was so friendly and professional. Trip was done in less then an hour. Waiting area was clean. More

by B6048i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
July 21, 2023

Even though I was not called back by Michael Manly, the service manager followed up and saved my view of your service. More

by tcarolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Manly
July 21, 2023

I was good about the service until I got home ok my car to be worse but the windows and mirrors are so spotter. I’m gonna have to take it through the car wash. More

by BETTY8454CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Hamilton
July 21, 2023

Very happy with the work completed on the car and all the services associated with the work. I do have questions about the parts used. Feel free to call me at 352-775-1111. Thanks so much for helping me k More

by paulkellyonemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Austin
July 20, 2023

Your Service Advisor, Adam Arredondo, was fantastic. He explained everything to me in detail and kept me informed throughout the entire process. Although your parts/service prices are a bit high, I More

by CARLOS_LEIVA_JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo (Service Advisor)
July 20, 2023

Austin was very thorough and helpful in explaining the diagnosis and treatment that was recommended. All work done well and on time. The video was extremely helpful for me in understanding the problems. More

by SPIVEY530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin with service department
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