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Gettel Toyota Ocala - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Gettel Toyota Ocala - Service Center

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July 15, 2023

Unsatisfactory. Never had a serious follow up for the vehicle I wanted not the vehicle on the inventory. More

by raymundo1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
July 14, 2023

The dealership was very courteous and professional answered any questions and concerns that I had. I recommend it’s a top service center! More

by JC.TOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Byron Bradshaw very helpful!
July 14, 2023

Great service department. They always do a good job. It took a lot longer this time to to them being so busy More

by meangene515151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria?
July 14, 2023

True professionals! Everything is entered into the computer so something agreed upon during the sale makes its way to the service tech flawlessly. My service tech was ve More

by PMCINTYRE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, Danny Schoonover
July 14, 2023

Manley is professional, knowledgeable, and efficient. great customer service. great communication. great turnaround time. would highly recommend! More

by NJKATIE491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael manley, jack haley
July 14, 2023

Bob was great! However, I made an appointment for 8am for service and it took over 2 hours for a tire rotation/routine inspection. Was there an issue with overbooki More

by CBALANOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
July 14, 2023

Deluca is always very clean and comfortable. The service is great and appointments are on time. Everything is great. More

by LYNDAMCFELIA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None of the above - don’t remember names
July 13, 2023

Service was quick, changed battery, forgot to reset clock, otherwise good. Prices seem o be fair More

by Clifflovas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 13, 2023

The only reason I gave a 4 and not a 5 was it took too long for an oil change and tire rotation. More

by vicabrown
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
July 13, 2023

make sure you watch everything on your bill. I have a call in right now about my last two visits requesting to speak with the service manager. Hopefully he can resolve some of my concerns but More

by red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO Sales
Jul 13, 2023 -

red responded

Manager called me back.. He is investigating my concerns and promises to get back with me.

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