Gettel Toyota of Bradenton - Service Center

Not clear what the process is when you arrive. Advisor Matt was friendly and helpful. Almost 3 hours waiting for an oil change and tire rotation with an appointment. Maybe too many booked at that Advisor Matt was friendly and helpful. Almost 3 hours waiting for an oil change and tire rotation with an appointment. Maybe too many booked at that time? More

Always gives me excellent service and is always professional and makes sure I have everything done that was needed professional and makes sure I have everything done that was needed More

My LX460 is still responding in the same manner after my visit on Friday. The car slows down and then lurches forward while I am driving. This is a dangerous flaw because the car might lurch and hit the b visit on Friday. The car slows down and then lurches forward while I am driving. This is a dangerous flaw because the car might lurch and hit the back end of the car in front of me. Too late to return on Friday. I paid for a repair that did not occur. Mrs. Brenda Harvey More

Is amazing, you can schedule or not, either they always have the opportunity to serve to everyone no matter what. have the opportunity to serve to everyone no matter what. More

Service representative recommended work that was needed but did not push the entire service as it was pretty expensive but did recommend what was most urgent and I really appreciate that Thank you but did not push the entire service as it was pretty expensive but did recommend what was most urgent and I really appreciate that Thank you More

Service scheduled my appointment as there was a 3 hour wait on Wednesday. I could not wait. Gettle scheduled my appt. on Friday and they were running 90 minutes late. I should have received a phone cal wait on Wednesday. I could not wait. Gettle scheduled my appt. on Friday and they were running 90 minutes late. I should have received a phone call so I didn't have to wait so long. More

The service was very good However we waited much longer than we anticipated Thank you Everybody we encountered very knowledgeable and friendly than we anticipated Thank you Everybody we encountered very knowledgeable and friendly More

Sabrina did amazing job she attended me She is very nice person thank you very much nice person thank you very much More

Service was very friendly and the body work made my car look like new. Thank you! look like new. Thank you! More

Poor customer service. Sat in the waiting room 2 hours, while the person taking care of me went in and out of the garage area several times, just to be told tire was not in Sat in the waiting room 2 hours, while the person taking care of me went in and out of the garage area several times, just to be told tire was not in yet. I had plans and this really put me behind schedule and to have nothing done after 2 hours was really upsetting! I was never called and told it did not arrive and i was given an appointment saying it would be in, i still don't believe it could not be fixed. Both people were told I had plans next day and one kept calling me that day to come in, i was not even in town. Told one tire needed replaced and other I wanted checked was fine. Just got back from my actual dealer and nail in the just fine tire was in about the same place and they fixed it, these people told me it could not be fixed. Really feel throwing keys on the dash when nobody is truly watching the vehicles, takes forever to get somebody to wait on you even, is not a safe practice. Not to mention I had to call their "sister dealer" about a tire (which I was given one that nobody in a 3 state radius had). I only gave you 2 stars because they did fit me in for a fast appointment on a very busy day (this is the only positive thing I can say about this service department) even though the person that checked me in said it would be several hours after I was told it would be quick. He wanted to argue with me and never apologized when he found out what I had been told on the phone. Never told about any free bottles of water, saw several people waiting and even workers getting it. More