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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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August 01, 2022

As usual. ..Gettel fulfilled my expectations... I brought the Rav 4 in for an oil change because it just felt like it was time only to find out I was there onl More

by kay55555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review! Well, at the end of the day everything worked out perfect! If you happen to be on this side of town any time just stop in and they can remove that light for you.

August 01, 2022

I experienced a very positive interaction with Mr. James Grigsby. He is a model of excellent customer service. I perceived from our first conversation that James was committed to reaching solutions. More

by skalajian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so very much for your kind words! James is the best! We do want to apologize for the start of your appointment while here with us.

Aug 02, 2022 -

skalajian responded

Thank you and I hope Mr. Grigsby can be recognized. Since my service appointment, he also helped with documentation to provide for a deposition I am scheduled to provide this week. Thanks again.

August 01, 2022

Quick attention, quick analysis, quick response, service repair handled in a very reasonable amount of time , courteous and professional. More

by Rickey D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

August 01, 2022

Prompt and friendly service. Very clean restroom, service area and showroom. Coffee and other complementary soft drinks. More

by nrstrike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review and kind words!

August 01, 2022

Very professional, not pushy and even when you don't have an appointment , I'm welcomed. Never a long wait. More

by clw99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and kind words!

July 31, 2022

The dealership was clean and very presentable. I had a great experience with my rep More

by AJLOVESTYISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Rolandi
Aug 01, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome 5 star review!

July 31, 2022

They take to long to service youre car they over charge you for there services More

by TIMREYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hessel
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for your negative experience here with us. We are aware of the wait time issue and we are working on that.

July 31, 2022

The waiting time can be long but the check-in and drive-thru are excellent. More

by MarioGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Aug 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review! We are working on the wait time issue and hope to have that fixed shortly.

July 30, 2022

They left a bunch of us standing outside for 15 mins instead of helping. It was hot as could be & one of the techs just stood there eating chic-fil-a instead of helping anyone More

by JMMARTINIUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 30, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the wait time you were outside. We have passed this on to the managers and will take measures so that it does not happen again. Thank you.

July 29, 2022

Rude advisor. Arrogant. Keep talking without listening of me. Never wash my car While full maintenance More

by jamesmarni2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here at Gettel Toyota of Bradenton. Please call and ask for customer relations so we can gather a little more information 941-756-5511. Thank you,

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