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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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June 12, 2022

Always great service. Super nice employees. Just a little too busy. 2 hours for and oil change. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and kind words. We are working on getting the wait time to a more reasonable wait time.

June 12, 2022

I was well informed and the whole process was efficient and smooth. Thanks Blair and Stacey! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 11, 2022

My experience with GETTEL service was as usual swift,courteous and professional i would recommend them to anyone More

by BOYDMCBEE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! We always want you to leave with a smile on your face after visiting with us.

June 11, 2022

The work was done well and the personnel were friendly. However, David Ridgway could use a great deal of remedial training in the use of voicemail. I left him FIVE (5) messages and he did not return one ca More

by courymj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault, David Ridgway
Jun 11, 2022 -

courymj responded

Need voicemail training.

June 10, 2022

They were courteous and first class from the beginning to end. Very happy I took my truck there, and will definitely go there again. Thanks especially to Dave and Chris 👍🏻 More

by Davediff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, David Hessel
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 09, 2022

Bad customer service when problems arise bc uber cancels and noone knows. No communication whatsoever. More

by ANNETTEOLIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us at Gettel Toyota of Bradenton. We are working on having better communications with Uber.

June 09, 2022

Everyone was professional and courteous. I was offered an Uber which helped a lot. They scheduled me on a busy day and serviced my car within hours. More

by vjagasia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

June 08, 2022

The customer service rep was great however the mechanic took too long for minimal service. I was there from 7 A to 10:30 A. I don’t think your are too mindful of a customers time. Oil change, Tire Rotati More

by 787ANS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the wait time. We are finding ways to make the wait time shorter.

Jun 11, 2022 -

787ANS responded

I would hope so. Thanks

June 08, 2022

I received quick and excellent service considering the extended wait for the appointment. Our Service Rep Scott gave me excellent service. More

by R.JENKINS1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tetrault
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for the awesome review!

June 05, 2022

The service manager was terrific and a pleasure to work with and very understanding. Thanks More

by LPGCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hessel
Jun 06, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review!

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