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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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March 31, 2022

very efficient and speedy service, all associates were helpful and friendly. Waiting area was clean and comfortable. More

by Jeffjoematt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review!

March 30, 2022

Wonderful service people even spoke to mechanic about front brakes. Service person was very courteous and remembered me from previous visits. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek
Mar 30, 2022 -

Jeff responded

Thanks Gettel Team you guys are Awesome!

March 30, 2022

Good work, but long wait even after you make an appointment time. Heard dealership is short staffed? More

by bobszabo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hessel
Apr 01, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and we apologize for the long wait time you experienced. We are working on improving the wait times.

March 29, 2022

This dealer showed me that they are ethical for not trying to charge me for something I didn't need because they weren't sure I needed it. I will definitely go back to them again. More

by 2016 Toyota Camry Hybrid SE Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We always strive to be honest and upfront with our guests every time!

March 28, 2022

Gettel was very prompt and informative about my claim. They made the process very easy in a difficult time. More

by JPARRILL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

March 28, 2022

Been happy with Gettel until last 2 visits. Bought the car there in 2014, been serviced only there, new tires put on recently, all maintenance done there. Went to get some work done & couldn’t More

by sdforan
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for all of the confusion of here late. We are working on making sure this does not happen again at any future visits!

March 28, 2022

So far bad fir my detail, didnt clean anything right, took so long to help More

by novoajared819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anwar El Gammal, Joe Rodriguez
Mar 29, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us and having your vehicle detailed. Please call Customer relations 941-756-5511 so we can gather a little more information. Thank you.

March 27, 2022

Very good, courteous personal. Very helpful. Solved the problem with my car and answered all my questions Thank you More

by JINGLES122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela in repairs
Mar 28, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and we are so happy everything is fixed and taken care of in a timely manner!

March 26, 2022

Service was excellent. Sabrina, service advisor, was very good. I was over looking at new vehicles while waiting and was told by someone that unless i was buying, i wasn' More

by Sunny
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and we also apologize for that happening to you. We are unsure who would have done that to you. If you can please call customer relations 941-756-5511 we would like to find out what happened. Thank you.

March 25, 2022

All employees were professional and extremely courteous . Took vehicle in at the appointment time and completed the work in 3 hours More

by EARLJANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ridgway, Lappe Gonzales
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and awesome we did such a great job in a timely manner!

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