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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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November 23, 2023

Paint work done in collision center. Damaged a different area - requires me to bring it back. Interior dirty - they cleaned it. Seat belt didn't operate correctly - took 2 times to fix. More

by mskatzlaw
Recommend Dealer
No
Employees Worked With
Blair Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blair Smith
Nov 24, 2023 -

Gettel Toyota of Bradenton responded

Hi mskatzlaw, please reach out to me directly. I'd like the opportunity to understand this from your perspective. 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

November 23, 2023

I Didn't originally speak with Steve my paperwork was handed over to him. No courticy Wash provided Tire pressure not checked I Was told it would be an hour and 15 minutes no problem with that. The issue More

by MNEWS1980
Recommend Dealer
No
Employees Worked With
Steven Voris, Steven Voris
Nov 24, 2023 -

Gettel Toyota of Bradenton responded

MNEWS1980, would you please call me directly? I would like the opportunity to understand what happened from your perspective. 941-756-5511 ext 23101. Evan Warner, Service Director

November 21, 2023

Worst experience I had getting a new car. The one star is for the sales associate, but the service department deserves 5 stars! They have always taken good care of me when I come in. More

by OCHOA.FAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Einar Saldana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Alvarado Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris, Jonathan Cruz
Nov 21, 2023 -

Gettel Toyota of Bradenton responded

Fabiola, thank you for your review and I apologize that we didn’t deliver a great purchase experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

November 20, 2023

Monica is great at giving the customer personal attention which puts the customer at ease. More

by DOTWERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gettel Toyota of Bradenton responded

DOTWERNER, thank you so much for rating us and Monica 5-stars.

November 19, 2023

Another great job done by Auto Butler and service. Car was serviced properly and very clean. The phone attendant went out of her way to notify service I would be picking up late. ?? Only issue I had w More

by MIKETAFC
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tirado
Nov 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you MIKETAFC, we appreciate your 5-star review and thank you for your repeat business!

November 18, 2023

Was totslly confused the day I pulled in for my appointment no one in the drive lane to greet you like on the service side missed that. More

by DMARIEB2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Gettel Toyota of Bradenton responded

Hi DMARIEB2000, Thank you for the rating. We appreciate your view and can understand how confusing that can be. Perhaps this is something we can look to improve upon. Thank you for the suggestion!

Nov 18, 2023 -

DMARIEB2000 responded

There was 4 of us just sitting in our vehicles waiting in the collision lane thinking someone would come out had a preset appointment time.

November 17, 2023

Blair was extremely professional, courteous, and forthright in his assessment and treatment of myself, and my vehicle. He kept in touch with updates on the Status of my Murano and the repairs. Very More

by CLONGSTRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Gettel Toyota of Bradenton responded

Hi Clongstreth, we are so glad you had such a pleasant experience with Blair and our collision service center. Thank you so much for the 5-star review! We appreciate you!

November 17, 2023

Mr God is is the most nice person I have ever met . His concerns for his customers is sincere and heart warming. I am92 years of age and I have never experienced the sin verify of a customer that he More

by DPOPE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
3.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tirado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Vazquez, Steven Voris
Nov 17, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for rating us 5-stars! We really appreciate your business!

November 16, 2023

List my keys and did rear window tinting wrong. Still waiting on a call back to fix the issue More

by melissagucwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Landquist
Nov 16, 2023 -

Gettel Toyota of Bradenton responded

Hello Melissagucwa, please give me a call at 941-756-5511 ext 23101.

November 12, 2023

Car needed additional parts, Gettel dealt with my insurance company and gained approval as well as payment. Repairs were completed within a reasonable time and repairs look great. More

by RICKTANNER_520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Gettel Toyota of Bradenton responded

RickTanner_520, We are so glad your experience with our collision center worked out so well. Thank you for recognizing Larry Allen and for the 5-star review! We really appreciate you!

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