Gettel Toyota of Bradenton - Service Center

Brian was amazing to my husband and I. He was very personable and professional. He got us the best possible deal based on a few hiccups which had nothing to do with him. My husband is t He was very personable and professional. He got us the best possible deal based on a few hiccups which had nothing to do with him. My husband is thrilled with his new vehicle and we will definitely be coming back whenever we need a new vehicle as well as sending family and friends in his direction. Joe in the finance department did such a fabulous job and was able to work with the bank to get us a great rate which I'm sure wasn't hard to do. More

Everyone there is always friendly and helpful. You’re nice people to do business with. Please stay that way. You’re nice people to do business with. Please stay that way. More

The service and communication was great. I couldn’t be happier with the body repairs that they made on my car. It looks like a new car. They even cleaned the inside, which I didn’t expect. I couldn’t be happier with the body repairs that they made on my car. It looks like a new car. They even cleaned the inside, which I didn’t expect. More

Came in for an oils and tire rotation, ended up sending three hours waiting on something I could have done myself in 30 minutes. I came in because it’s “free” with the warranty I pay for. Turns out the did three hours waiting on something I could have done myself in 30 minutes. I came in because it’s “free” with the warranty I pay for. Turns out the did a recall software update without mentioning it so that’s supposedly why it took so long, but it would have been nice to have been given a heads up on that as opposed to finding out at the end after waiting several hours, I would have just left and come back. More

Robert was supposed to call me once an appointment had been with the guy who paints rims. I waited several weeks and then called him twice, calls being a week apart. On the third call I threaten to come been with the guy who paints rims. I waited several weeks and then called him twice, calls being a week apart. On the third call I threaten to come down and make a scene. Not my finest hour or response BUT he did call back. My appointment was for the following Thursday, sat 2 hours in waiting room, went looking for Rob only to discover my wheel rim was not going to be painted today. I was given a loaner and told to come back in the afternoon. Returned to discover they were about to start on my wheel. Came back once again and finally picked up car at 5:30. Told Rob that if I was next in his line when I returned for servicing to pass me on to someone else. This is the first time I have had issues with Gettle Service Department. More

Chris always pleasant and professional handling our services. Chris communicates to keep us updated from scheduling, service being done, recommendations, through until vehicle is done. He would be a gr services. Chris communicates to keep us updated from scheduling, service being done, recommendations, through until vehicle is done. He would be a great customer service trainer for future employees. More

Promised 3-4 days work turned into 19 days. Customer service nonexistent. I had to drive there in order to talk to someone about my car. What makes me most upset is the fact that after picking Customer service nonexistent. I had to drive there in order to talk to someone about my car. What makes me most upset is the fact that after picking up my car, the car was dirty… marker on the window not to mention VERY sticky tape on the body of the car and headlight… I don’t even know how to remove it at this point since it’s soooo dry from the sun. Do yourself a favor and go elsewhere. More

Nice waiting area. Service rep was very friendly and informative. Took a while to get checked in. Loved the complimentary wash! Service rep was very friendly and informative. Took a while to get checked in. Loved the complimentary wash! More

Christ was timely in his recommendations on my car, gave me prices of possible/ recommend services and a time frame. Christ is hopefully being considered for promotion. (P.S.- you want to keep him..) Tha me prices of possible/ recommend services and a time frame. Christ is hopefully being considered for promotion. (P.S.- you want to keep him..) Thank you and the service teams that worked on my vehicle. -Earl Out..! More

Thank you for taking care of my vehicle immediately! Your service was fast and excellent! Your service was fast and excellent! More