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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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November 11, 2022

I took my Hylander in for service & auto butler they did a great job & also made sure that I had a ride home & back to pick it up when it was finshed. More

by cdmbowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

November 10, 2022

The service was good, but it took 4+ hours to complete an oil change & tire rotation. Pretty surprising! So grateful I didn’t sit to wait More

by MOLLYBUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the longer than usual wait times. We are actively working on this issue.

November 10, 2022

They got me in and out quickly. Much faster than I thought considering they were slammed servicing Toyotas because many dealerships are shut down in Florida. They see me without an More

by BUBBYMUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review and kind words!

Dec 04, 2022 -

BUBBYMUKES responded

You are very welcome. Your store saved me a lot of headache with me being from out of town, and seeing me with no apportionment. Many Thanks!!!

November 09, 2022

We took our Toyota sienna in for a 40,000 mile check up. The service technician was very helpful and friendly. They also helped troubleshoot another small problem or question that I had. I felt like they we More

by Randykenai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review! We are so happy we could help!

November 09, 2022

The service was what I expected, and Mathew was very helpful. They are a great team. More

by BYRON_PLUAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your terrific review!

November 09, 2022

Quality of work was excellent. They need to work on improving their communication with customers More

by KATAYLOR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ridgway
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and feedback. We will pass that along and make sure it is implemented for the future!

November 08, 2022

Sabrina went above and beyond her job title to ensure that I received the best service possible. I'm beyond impressed by her professional kindness and knowledge. More

by Phillippi0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and kind words! Sabrina is the best!

November 08, 2022

Helpful staff. The wait to get checked in with an appointment could go a little faster but the overall wait for service has much improved from the last More

by Tim.hilliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review! We are making changes so wait times will only keep getting better.

November 04, 2022

Was advised by tech I needed tires. $1500 purchase. Told him I would contact him next day to schedule. Left numerous messages to tech along with general message to service. Never receiv More

by SPORTS4657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Voris
Dec 03, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the lack of communication on our end. Please call and ask for customer relations 941-756-5511 so can gather a little more information. Thank you.

November 04, 2022

No one around to greet or meet when I came in for service. After about 8-min wait, I finally got out of car to see where to go or what to do More

by JoJo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your wait time. We are aware of the issue and we are working on fixing the issue.

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