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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,663 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,663 reviews

January 20, 2022

McKinsey Reynolds was very pleasant and knowledgeable about everything involved with my service. He's definitely a keeper and would love to have him again as my service rep. More

by Judyrenfrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The only interaction was with Mckinsey.
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

January 20, 2022

Excelente service, good information about my car health and ready just on time, not extra! More

by Pie_lop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 20, 2022

I highly recommend Alex smith at this branch. He’s so accommodating, polite, and funny. He helped me out to get the best deal possible. I actually enjoyed my car buying experience while working with him. More

by Hgoldhahn21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex smith
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. We appreciate you and welcome you to the Gettel family.

January 19, 2022

Service department terrible. Had service appointment at 10:30 . Did not move car into shop until 12:00. Why make appointment? Service advisor said appointments are for me not the shop. More

by Gator
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jan 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit. We are sorry to hear about the long wait time and the response that you received from our advisor. He would have been more appropriate in saying that sometimes the technicians get backed up when some appointments choose to get additional work done that we weren't aware of until the vehicle was diagnosed. We know you time is valuable. Please know that if you are local to the dealership we do provide complimentary UBER service to avoid the wait.

Jan 19, 2022 -

Gator responded

Your reply is not what the advisor said. Another customer waiting in lobby had been there as long as I had. I asked advisor why not start calling afternoon appointments and cancel. He said it was all Covid-19 related.

January 19, 2022

Great staff,great service do recommend to all my friends and family.Definitely all my service will be done at Gettel Toyota More

by Gqclassyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 19, 2022 -

Gqclassyx responded

Thanks again

January 19, 2022

The person who did service my vehicle for maintenance was Friendly and quick service , thanks More

by phucmpham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Cherie George
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and taking the time to rate your experience.

January 19, 2022

Had an appointment for 5,000 mi check in my Toyota, quick check in with service department. They were courteous & prompt, said there was a recall on the vehicle, minor software update . That along with tire More

by rigger6771
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

January 19, 2022

Easy, and hassle free. The staff even stayed after closing time to get the deal done. Great communication even after the sale was closed. More

by Rprice220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. We appreciate you.

January 19, 2022

The service was great and thanks to Nate and his manager we got a Highlander More

by Edmenkhaus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Stephenson was Great
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to purchase your new vehicle from and for taking the time to rate your experience. We appreciate you and welcome you to the Gettel family.

January 15, 2022

They were able to take us in and check our vehicle in an appropriate time. Thank You More

by Stella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jan 17, 2022 -

Gettel Toyota of Charlotte County responded

Stella, thank you for servicing your vehicle with us and for taking the time to rate your experience.

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