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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,662 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,662 reviews
August 16, 2024
I will be recommending Marcos Oliva to all my friends looking to purchase a new or used Toyota. He is Professional, Knowledge and a great Listener. He took the time to explain all the features of our new looking to purchase a new or used Toyota. He is Professional, Knowledge and a great Listener. He took the time to explain all the features of our new Camry 2025 SE. I have purchased many new vehicles. I have never been treated as well as I was by Marcos. Never pushy and Helped me make a wise choice. More
by Davidhhitchings
Employees Worked With
Marcos Oliva
August 13, 2024
I have never been so disappointed in the car buying process than when I contacted Gettel automotive group in Port Charlotte, Fla.. I asked for the OTD (out the door price) on a 2023 Acura Type S MDX. I process than when I contacted Gettel automotive group in Port Charlotte, Fla.. I asked for the OTD (out the door price) on a 2023 Acura Type S MDX. I was quoted 3 different prices on the same Car.. but that was not the clincher..They advertised the price to the public and then added over $3,400.00 to the price for add ons that I was not interested in at all. I was told that I HAD to take the Add ons to purchase the Car.. THIS IS BAIT AND SWITCH AT IT BEST..When you go in to purchase a car from the Gettel group, in Florida BEWARE You are fixing to get SHAFTED BIG TIME. They are the KING of BAIT AND SWITCH!! More
by PWB
Employees Worked With
August 09, 2024
Big scam- they have a piece of paper thats a checklist of all the items to do with a new customer ( introduce customer to service manager , etc) that me the customer is supposed to check off and approve as d all the items to do with a new customer ( introduce customer to service manager , etc) that me the customer is supposed to check off and approve as done. However the sales guy kept the form and checked it all off himself and asked me to sign it. I commented that many things were not completed, and he says no problem just sign it and we will take care of everything tomorrow- well u know the saying Tomorrow never comes.. thats the problem when u self police an important task to sales people- it should be tasked by a different person in the dealership - but its their loss cause they never introduced me to service dept and ive never been back!!! Short sighted narrow minded sales guy!!! Then they have a package addon that they price at about $3 k (and only about $200 or less in hard costs) i told them i didnt want it and they pretended it was a major sticking point but salesman would “try to negotiate” the cost down- he disappeared for while into break room and came back and said he got them to take it off but any smart person could see its all a game to let customer think they negotiated a deal when they do it all the time to make u think u got a deal More
by UnhappyCustomer
Verified CustomerEmployees Worked With
Kenny Jackson
August 06, 2024
Salesman was very helphfull explain what i needed to know about the Camry Hybrid and picked me up at my home was very helpful about the Camry Hybrid and picked me up at my home was very helpful More
by Josephmannino
Employees Worked With
August 03, 2024
Luis Delgado was very professional and accommodating. He wasn't pushy and helped me to make a wise purchase for my personal needs. My experience was fun and exciting. He wasn't pushy and helped me to make a wise purchase for my personal needs. My experience was fun and exciting. More
by lavenderdi3
Employees Worked With
Luis Delgado
August 02, 2024
I have purchased 4 vehicles from Gettel. The first three were fine. The last one not so much. Part of the deal was to provide me with a second key fob because the truck only came with one The first three were fine. The last one not so much. Part of the deal was to provide me with a second key fob because the truck only came with one. Went back a few days later to get the new key fob and was charged $140.00. I wont be dealing with them ever again. I guess customer loyalty only goes so far. Get everything they promise you in writing. More
by WILDD4
Employees Worked With
Kenny Jackson
August 01, 2024
Kenny actually took the time to listen to what I wanted and "HEARD" what I was asking for AND delivered.. he turned my last three unfavorable buying experience into one positive one. and "HEARD" what I was asking for AND delivered.. he turned my last three unfavorable buying experience into one positive one. More
by mistamedia
Employees Worked With
Kenny Jackson
July 30, 2024
very happy with my level of service at Gettel Toyota. Luis Delgado was very kind and patient throughout the process. The team went above and beyond to keep me happy with my new purchase. Luis Delgado was very kind and patient throughout the process. The team went above and beyond to keep me happy with my new purchase. More
by karlalferguson14
Employees Worked With
Peter Demeis, Luis Delgado
