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Michael Cartelli
Michael Cartelli at Gettel Toyota of Charlotte County
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Michael Cartelli

Assistant Service Manager

Gettel Toyota of Charlotte County

1605 Tamiami Trail
Punta Gorda, FL 33950

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4.7
253 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

34 yrs, 9 mos

Specialties & Trainings

Gold and Platinum cerified

4.7

253 Reviews

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253 Reviews of Michael Cartelli

April 24, 2024

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Employee Rating

Am a returning customer to the dealership based on the previous sales experiences and service support. Would prefer the car buying process to be a little speedier More

by marshes5
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Ruiz

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April 23, 2024

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The services is great! ! All the employees have a good attitude and professionalism. They have been very helpful!! More

by LIZETHPUEBLA
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Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY, Ryan Twogood, Keith Sanders, Scott Proeun

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April 19, 2024

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I love this dealership because I have the best service adviser and wouldn't go anywhere else. More

by jennyb_920
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Recommend Dealer
Yes
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April 18, 2024

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Service slow and xx extra attempted service charge for brake fluid replacement, I will never buy a another Toyota from this dealership. More

by tom7altv
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Recommend Dealer
No
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Apr 18, 2024

Gettel Toyota of Charlotte County responded

Thank you for the email. I apologize for the issue you experienced. Would you please email me your name so Ican look into this. Thanks again, Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 19, 2024

Gettel Toyota of Charlotte County responded

I appreciate your email. Would you please send me your name via email so i can assist you. I apologize fore the inconvenience and will look into this issue as soon as I receive your information. Thanks Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 18, 2024

tom7altv responded

The brake system is a closed system, no chance of water getting into it as the service rep suggested, just a boon-dogle to make more money

Apr 18, 2024

tom7altv responded

Your service policy regarding brake system flushing is a boon-doogle for you to make more money. Your service rep informed me that the flush is required because of water build up in the braking system. The brake system had better be a closed system with both water or air not getting in it, other wise you are killing are putting your buyers at risk. I've owned cars with over hundreds of thousands of mile on them not requiring brake system flushes unless there was a brake cylinder/caliper/master cylinder/brake line failure.

Apr 18, 2024

tom7altv responded

your respond site also stinks

Apr 19, 2024

Gettel Toyota of Charlotte County responded

Thanks again. I just forwarded you some information regarding brake flushes to your email. I apologize for the inconvenience and appreciate your business. Bill Finocchiaro General Manager Gettel Toyota of Charlotte County

April 14, 2024

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Service was speedy. They were thorough and professional. The waiting area was well appointed it was relaxing. They discovered a problem with my windshield and an indepen More

by RICK.BRAMWELL
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Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY, Ryan Twogood, Keith Sanders

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April 10, 2024

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great service and communication. Mike was concerned that I had a good experience. the waiting room was comfortable. More

by CAPT.MIKE13
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Recommend Dealer
Yes
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April 06, 2024

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Need to satisfy customer by emerald the tires after replacing new tires. Overall not satisfying. More

by KAYRON013
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Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY

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April 04, 2024

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Michael Cartelli is awesome to deal with. He is very knowledgeable and is always pleasant. More

by SAILAWAY2
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Recommend Dealer
Yes
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April 03, 2024

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Gettle is great for me because Michael C. Is great Michael is Gettle too me More

by skaplan34
Recommend Dealer
Yes

Other Employees Tagged: Michael Cartelli

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Apr 03, 2024

Gettel Toyota of Charlotte County responded

Thank you so much the kind words. We will pass them on to the team. We greatly appreciate the opportunity to assist you. Sincerely, Bill Finocchiaro General Manager Gettel Toyota of Charlotte County

Apr 03, 2024

skaplan34 responded

I have never had a bad or even a mediocre service experience from Michael' It has always been outstanding. The previous service person was Tom who was transferred to the Buick Gettle and he assured me Michael would be be a great service man. He was correct.

March 31, 2024

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The service on my vehicle was fast and informative. I was advised of future service needs. More

by RNELSON4195
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Twogood

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