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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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February 05, 2022

Very courteous, short waiting period. Very comfortable waiting area, free water. My first visit, I will be back, and am sending a friend to you . More

by Kh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
Feb 09, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your recent visit. We thank you for your referrals!

February 04, 2022

Fast courteous service. Work was done on time as promised. Service was under Toyota warranty. More

by drfwl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 04, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

February 04, 2022

We had our car serviced yesterday and Cameron was very nice. He was attentive. He thought it might take 2 hours as you were short of technicians but we were out of there in 1 hour. More

by cookie778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 04, 2022 -

cookie778 responded

I agree

Feb 04, 2022 -

cookie778 responded

This is my review.

Feb 04, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

February 03, 2022

It was just a two year check up for my Prius Prime and all went just fine. More

by Tpdeuley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 04, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your Prius and for taking the time to rate your experience. We are glad that all went well.

January 31, 2022

The guys were fantastic. Mac went over and above to help, as did the Tech. Mr. Twogood was there as well and all employees bent over backwards to help. Even Cheryl King was ready to help if needed. More

by Ndded2002
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. McKenzie, Mr. Twogood, the Tech and Cheryl King Aplus
Jan 31, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

January 30, 2022

Open no crowd no appointments required,nice staff pleasant waiting area well organized repair people didn’t reorganize the interior of my car More

by Johnmunsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service, Cherie George
Jan 31, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

January 29, 2022

Arrived for my appt 8 mins early. Checked in & asked how long this work would take. Was told not very long at all. As it turns out, it took 2 hours & 15 minutes. The actual work took 20 mins. Should have be More

by seamaster111
Customer Service
Recommend Dealer
No
Employees Worked With
Cameron
Jan 31, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time and the lack of communication from the service advisor that worked with you. We know that your time is valuable.

January 28, 2022

Great service very accommodating the service manager was outstanding he resolved my problem and kept me informed of the progress on repairs More

by jrtowboat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

January 28, 2022

Always greeted with personal hello. Everything is gone over in a timely matter. I was able to take a walk and have lunch. Come back and talk to a few people and my car was ready. Very professional. Not More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot proeum
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Judy, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

January 27, 2022

Be wary of the complimentary oil change. The service technician was unwilling to accept until I had proof of the offer even though I booked it through dealership with the offer. Whole appointment was un More

by SMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to comment on your experience. We are sorry to hear that your coupon offer was questioned and that you felt uncomfortable while here. You have our apologies and we will address the service associate that worked with you.

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