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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews
Call Service Center (941) 676-3741

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 27, 2022

My service manager was the best. Efficient, friendly and a pleasure working with. This was my second visit and I would not go anywhere else but PG Toyota. More

by Bill PGI Toyota Svc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
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Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Bill, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

January 27, 2022

The service department is only as good as the service advisor which in my case was Michael. He is Gettle to me and he is just great. More

by skaplan34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael C.
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Jan 27, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words. We appreciate you.

January 26, 2022

Cameron was great. He got me in early to get my new tires put on. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Dee, we thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

January 25, 2022

Michael is truly the best he will go above and beyond to meet your expiations my whole family goes to Gettel and we are very happy with the service More

by Mike & Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli , Cherie George
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Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Mike and Stephanie, we thank you for your loyal business and for taking the time to rate your experience. We appreciate you.

January 25, 2022

Shouldn’t take 2 1/2 hours to change oil and rotate tires. I had an 8:30 appointment. Shouldn’t be any ahead of me More

by badge2535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
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Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time. We know that your time is valuable. Please know that if you live local to the dealership we do provide complimentary UBER service to avoid the wait.

Jan 28, 2022 -

badge2535 responded

Bottom line is 2 1/2 hours for an oil change is unacceptable. If I have an appointment for an oil change why should I have to have an Uber? When I make an appointment I would expect the dealer to change the oil in a reasonable amount of time.

January 22, 2022

Gettel Toyota is convenient and a good option for local folks to get regular maintenance. More

by jfant56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKinsey
Report | Print
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 22, 2022

Excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent More

by Psych_1nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Report | Print
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 21, 2022

It took a while but parts had to be ordered. All fixed, Excellant! Michael Cartelii was awesome.. couple white lies but xxxx, it’s a car dealership lolololol More

by brendacalvet58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Cortellii
Report | Print
Jan 28, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your servicing your vehicle with us and for taking the time to rate your experience. We'd like to hear about the "white lies". Would you email customer relations at cgeorge@gettel.com so that we can address them?

Jan 28, 2022 -

brendacalvet58 responded

Saying they are working on it now and it will be ready by Monday but Monday comes and they havent even got the part yet. Little frustrating but not a deal breaker, stuff happens.

January 20, 2022

McKinsey Reynolds was very pleasant and knowledgeable about everything involved with my service. He's definitely a keeper and would love to have him again as my service rep. More

by Judyrenfrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The only interaction was with Mckinsey.
Report | Print
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

January 20, 2022

Excelente service, good information about my car health and ready just on time, not extra! More

by Pie_lop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jan 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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