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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 18, 2021

Took way to long for an oil change and tire rotation. Found my car under car port running and no one around. Found our service rep who was heading to lunch. Had we not went looking for him we probably More

by Ewood365
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not listed
Jan 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business in our service department and taking the time to review your experience. We apologize for the length of your wait time. We know that your time is valuable.

January 14, 2021

Great service. Knowledgeable staff. I also appreciated the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. More

by hamiltonrc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Cherie George
Jan 15, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that you appreciated the video component.

January 14, 2021

Great service from friendly people. Facility is quite good but in the current environment I believe they should insist all customers wear face masks while in the building More

by jb71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 14, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to service your vehicle with. We understand your concern regarding "masking". Our governor has "overridden" local mask ordinances. It's very difficult for local businesses to demand masking because of his over ride.

January 12, 2021

Gettel Toyota has always been so easy to work with. Their staff is friendly and explain everything to you. I would definitely recommend them to anyone looking for a car or needing to service their car. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Cherie George
Jan 13, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to write about your experiences with us. We appreciate you and your kind words.

January 09, 2021

Love this no nonsense Dealership! They do what they say they are going to do and their is no surprises. Would recommend Gettle Toyota to anyone driving Toyota More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Cherie George
Jan 09, 2021 -

Gettel Toyota of Charlotte County responded

Joe, we thank you for selecting us to be your automotive business partner and for taking the time to write about your experience. We appreciate you. Thank you for being a part of the Gettel family.

January 08, 2021

I went in to get a new key and had Keith as my advisor/service contact. They fixed my key and I was on my way. Thank you Keith and the service department More

by TeacherCrew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith
Jan 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your recent visit to our service department. We are glad to hear that all went well.

January 07, 2021

Work done in timely manner. Gettel provided rental car during repair. Service Writer (Asst Manager) was attentive and recalled our previous conversations as well as my service concerns. More

by Scotthawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 08, 2021 -

Gettel Toyota of Charlotte County responded

Scott, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

January 07, 2021

Easy to schedule, staff seems ready to serve. Video of service work was appreciated. Detailed explanation of what should be recommended for the next service was offered. More

by BFMorris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Jan 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to rate your experience. We are glad you liked the video component of your visit.

December 31, 2020

Pleasant, prompt good dealership.Service person Pleasant, prompt good dealership. Service person attentive kept me informed and texted me when vehicle was ready. Would certainly recommend Gettel an More

by Sxpirulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. Happy Driving.

December 30, 2020

Had a great experience from Mike, the service agent, to the mechanic. People were friendly and efficient and were extremely accommodating. I would recommend Gettell More

by Joe.Arcarese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 04, 2021 -

Gettel Toyota of Charlotte County responded

Joe, we thank you for your business and your kind words regarding your recent visit to our service department. Happy Driving.

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