Gettel Toyota of Charlotte County- Service Center

Great service. Knowledgeable staff. I also appreciated the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. More

Gettel Toyota has always been so easy to work with. Their staff is friendly and explain everything to you. I would definitely recommend them to anyone looking for a car or needing to service their car. staff is friendly and explain everything to you. I would definitely recommend them to anyone looking for a car or needing to service their car. More

Love this no nonsense Dealership! They do what they say they are going to do and their is no surprises. Would recommend Gettle Toyota to anyone driving Toyota they are going to do and their is no surprises. Would recommend Gettle Toyota to anyone driving Toyota More

I went in to get a new key and had Keith as my advisor/service contact. They fixed my key and I was on my way. Thank you Keith and the service department advisor/service contact. They fixed my key and I was on my way. Thank you Keith and the service department More

Work done in timely manner. Gettel provided rental car during repair. Service Writer (Asst Manager) was attentive and recalled our previous conversations as well as my service concerns. during repair. Service Writer (Asst Manager) was attentive and recalled our previous conversations as well as my service concerns. More

Easy to schedule, staff seems ready to serve. Video of service work was appreciated. Detailed explanation of what should be recommended for the next service was offered. service work was appreciated. Detailed explanation of what should be recommended for the next service was offered. More

Pleasant, prompt good dealership.Service person Pleasant, prompt good dealership. Service person attentive kept me informed and texted me when vehicle was ready. Would certainly recommend Gettel an Pleasant, prompt good dealership. Service person attentive kept me informed and texted me when vehicle was ready. Would certainly recommend Gettel any time for service. More

Had a great experience from Mike, the service agent, to the mechanic. People were friendly and efficient and were extremely accommodating. I would recommend Gettell the mechanic. People were friendly and efficient and were extremely accommodating. I would recommend Gettell More

Easy to make an appointmentDrove up and was greeted Easy to make an appointment Drove up and was greeted immediately. Was in and out in under an hour. Car was waiting for me right outside the service Easy to make an appointment Drove up and was greeted immediately. Was in and out in under an hour. Car was waiting for me right outside the service waiting area. More

So I have auto butler, received a card reminder had to be done in December. Called left message on Thursday 17th, got no call back, called again Monday 12/21 still voice mail at service. Showed up in person, done in December. Called left message on Thursday 17th, got no call back, called again Monday 12/21 still voice mail at service. Showed up in person, got appointment for Monday 12/28. I asked how long will it take? 2 1/2 hour! Got 8-11 A.M appointment told Mike HAVE TO BE DONE MUST GET TO WORK! Said no problem. I was on time Monday 12.28 7.55 A.M, dropped off car gave spare key thing , got an Uber to get me home 3 miles . Driver was all over the street, never take Uber again. Didn't know I would get Uber no info. Was told would get call. At 10.50 i asked my neighbor to give me a ride since Uber was not an option,.. arrived at 11 A.M car not ready! Service person said the guy working on it didn't speak English!!! And the key had got lost so was way behind needed DOS hours! that would be 1 P.M,.. result, got a half finish car with dust all over my dashboard, car clearly had not been washed could see the dust still left on roof, they applied the guard thing over a dirty car,.. today I got this text asking me for a review! I have had this car for six months, my second Toyota RAV 4 from this dealer, my sixth RAV 4 since 1997. I hate to complain,.. But I'm done with Gettel. You just lost my business I cannot deal with more dealings from this dealer,.. YOU do not LISTEN!. i asked to not get calls yet you keep calling me every sale event, I asked for no survey text things, cannot see it while working, sent this to my PC,.. rating is ZERO! you didn't give that option so the star is a lie. DO NOT GO TO GETTEL !! More