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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 24, 2020

Excellent friendly service and completion of expected issues to be seen to Reasonable wait time but waiting area limited to coffee No pecan pie, donuts or cookies like I’ve seen in other Toyota dealers More

by Zenonhry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Dec 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to write about your experience. We are glad to hear that all went well. Your comments regarding our complimentary offerings have been sent to executive management team. We have not been offering food items because of COVID-19.

December 24, 2020

My wife took the car in for a 55K checkup, which amounts to a tire rotation ($25) and a general components check, brake pads, fluids, etc. Because she was a woman, they convinced her to do some of the i More

by dkvoorhies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Dec 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and your comments. Your comments regarding our recommendations have been sent to our management team. Our advisors are trained to recommend maintenance items to lengthen the life our your vehicle.

December 24, 2020

Brought my car in for servicing. As I was waiting, I received a text. It was a video of my car being serviced. That was so cool!! More

by E. R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John was my service guy and he was great!
Dec 26, 2020 -

Gettel Toyota of Charlotte County responded

We thankyou for allowing us to service your vehicle and your kind words. We are glad to hear that you appreciated the video.

December 22, 2020

Excellent service experience. Ryan Twogood is outstanding! Very knowledgeable and helpful. Comes across as sincere and trustworthy. Big thanks to the outstanding service tech, too! More

by M Krueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Dec 23, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to let us know about your experience. Your kind words for our associate, Ryan are very much appreciated.

December 21, 2020

Took my 2018 Nissan Kicks to Gettel Toyota for my 36000 mile oil change and tire rotation. Had to drop it off before they opened due to my work schedule and received a call from Ryan in service a couple ho More

by Tlamanna7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service , Cherie George
Dec 21, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and taking the time to write about your experience with us. We appreciate you and your kind words for our associate, Ryan. We appreciate you.

December 18, 2020

Got there on time and was approached almost immediately and was shown the waiting area. My original problem was looked at first thing and they saved me a trip back and though my 1 year checkup was 2 weeks More

by jamminjc549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood, Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to write about your experience in our service department. Happy Driving.

December 17, 2020

Service department is professional & helpful. The job was done in a timely manner. I was offered a drink & a nice place to sit and wait More

by Dsstone77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and kind review. We are glad to hear that all went well and that your wait was comfortable.

December 16, 2020

Curtious and friendly crew. Service done in the time expected. Will definitely return for next service. Thank you for the Butler. My car is extremely clean. More

by countryflagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to be your automotive business partner and for taking the time to review us. We appreciate you.

December 16, 2020

Fast friendly service. Finished repairs in the timeframe I was told. Especially liked the narrated video of my car while I was waiting. A little pricey as most dealerships are. More

by Bne1092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to write about your recent experience in our service department. We appreciate you.

December 11, 2020

Made an appointment for 9:00am, left at 11:34. 2:34 minutes for an oil change after making an appointment is ridiculous!!!! I gave it 2 stars because it’s not leaking afterwards. More

by Whimway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John ?
Dec 12, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and apologize for the length of time you spent with us. Please know that we do offer complimentary UBER service if you would prefer not to wait the next time you visit. We do realize that your time is valuable.

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