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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 07, 2020

I had chance to use the service department yesterdayWhat I had chance to use the service department yesterday What a horrible experience useless service . They Checked things not requested to have checked. More

by Lanierboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Oct 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to write about your experience. You comments have been forwarded to our executive management team.

October 06, 2020

Mr. Cartelli was very helpful and informative. He was a pleasure to talk to. Offered the extra help and gave advice so the problem wouldn't occur again. More

by WorldPeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli, Cherie George
Oct 07, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind review. You are very much appreciated.

October 01, 2020

Thank you so very much for your service, kindness, and professionalism yesterday . Having Michael Cartelli at Toyota, Punta Gorda is paramount to Toyota’s success. Thanks again. Sharon And Rich More

by Sharon Byer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Oct 02, 2020 -

Gettel Toyota of Charlotte County responded

Sharon, we thank you for your business and very kind words for our associate, Michael.

September 23, 2020

I took the new car for the first 6 month service . Employees were very prompt and helpful. And as I was told the service was done in the frame time. Very efficient. More

by Carleh51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana, Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and five star review.

September 21, 2020

Poor customer service after sale. No one answers phones !! Horrible way to run a business. Once we finally did make contact, our issue/ problem resolved and service advisor helpful . Thank you Ryan Twog More

by kwithell55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing from us and taking the time to write about your experience regarding our phones. Unfortunately, it can be difficult to get through and we appreciate your patience. We do apologize and are glad to hear that all went well when you were here.

September 18, 2020

No long wait at this dealership. They also recommended a good Pizza lace just down the street. The fella who waited on us was very through. We will be back for more services. More

by Kate.oreilly46Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. You are appreciated.

September 17, 2020

Had my Tacoma Serviced at Gettel Toyota of Charlotte County. They did a great job. Im very happy! Thank you so much. Will return for service again! More

by Richardb.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Richard, we thank you for your business and kind comments regarding your experience. Happy Driving.

September 11, 2020

I have always been taken care of by the staff in the service department with courtesy and understanding giving me detailed explanations for work done. More

by Penolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty in service department
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Penolo, We thank you for your loyal business and very kind words. Happy Driving.

September 10, 2020

Always top of the line. They were helpful to explain some more features I’d my Toyota Rav 4. They even washed the outside of my car. More

by Blacksheep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. We appreciate you.

September 10, 2020

John, the service advisor was very friendly and efficient. Good atmosphere and communications. Liked that he sent me a text in case I had any questions. Overall, a great visit. More

by llough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Sep 11, 2020 -

Gettel Toyota of Charlotte County responded

Thank you very allowing us to service your vehicle and for taking the time to review us. We appreciate your kind words for our associate, John.

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