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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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July 30, 2020

Bob was very helpful. He went above and beyond to make sure my truck was well serviced. Will use gettel again in the near future More

by Thomas Benedetto
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 31, 2020 -

Gettel Toyota of Charlotte County responded

Thomas, thank you for your business and taking the time to review your experience with us.

July 28, 2020

Great quick service came in and was greeted well and I was in and out in less than an hour. No refreshments but understand the covid situation More

by moya0182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jul 28, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We are sorry that we aren't offering any refreshments right how. Hopefully, things will get back to normal soon.

July 28, 2020

I went in for an oil change. My service advisor and I talked about conventional oil versus synthetic I appreciate it he took time with me and he also suggested some maintenance items that I could probabl More

by tomster
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Jul 29, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to review us. We appreciate you.

July 28, 2020

My car was recalled and it took a while for a remedy to be available but once it was, the service department acted really quickly and my car was ready the next day. Service overall was very good. I’m happy More

by ladybug181813
Recommend Dealer
Yes
Employees Worked With
Service advisor Bob (don’t know his last name name) was great.
Jul 29, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words regarding our service department.

July 25, 2020

John Tremblar was so efficient, very satisfied with this Toyota Gettel of Charlotte county. I highly recommend, if you want a place with excellent customer service and impeccable work every time! More

by Analilia Alejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblar
Jul 27, 2020 -

Gettel Toyota of Charlotte County responded

Analilia, thank you for your business and very kind words for our associate, John. We appreciate you. Thank you for being a part of the Gettel family.

July 16, 2020

Great service . Ryan was very accommodating and pleasant to work with. He always kept me updated on my vehicle from start to finish. Very friendly. More

by adsdoliveira
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Jul 17, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind words for our associate, Ryan.

July 09, 2020

I went in for an oil change and tire rotation, but was surprised when I was told I needed several other items fixed. This really surprised me since I take my car in for regular maintenance. My last visi More

by Maeve
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but he was very nice.
Jul 09, 2020 -

Gettel Toyota of Charlotte County responded

Maeve, thank you for much for your loyal business and taking the time to write about your experience in our service department. We appreciate you and your kind words.

July 09, 2020

Mike C always makes sure I receive the service needed for my car in order to keep it in tip-top shape. Mike is very helpful and greets me by name on arrival for my service appointment More

by ramh3
Recommend Dealer
Yes
Employees Worked With
Mike c
Jul 10, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle and your kind words for our associate, Michael. Thank you for being a part of the Gettel family.

July 08, 2020

Service was extremely slow. Nearly 1 hour longer than quoted. Service advisor mislead on the actual cost of the service resulting in a bill nearly 30% higher than told it would be. I will not go back. More

by Dave Mommaerts
Recommend Dealer
No
Employees Worked With
Ryan
Jul 08, 2020 -

Gettel Toyota of Charlotte County responded

Dave, we thank you for your business and taking the time to write about your experience in our service department. We are terribly sorry to hear that you won't be returning and apologize for the length of your wait time. We will also address the associate that worked with you regarding his price quote to you. That should not happen.

July 08, 2020

For my first time with Gettel Toyota I received excellent service. Staff was courteous and professional. I will use their service department again. Very efficient and finished my work sooner than estimated. More

by Roberts.larry3
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but he was great
Jul 09, 2020 -

Gettel Toyota of Charlotte County responded

Robert, thank you for your loyal business and taking the time to write about your experience.

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