Gettel Toyota of Charlotte County- Service Center

Auto Butler Service and Multipoint Inspection John Tremblay, Assistant Service Manager worked with me. He set up my appointment and met me when I arrived. I asked him about how to get rid of a w John Tremblay, Assistant Service Manager worked with me. He set up my appointment and met me when I arrived. I asked him about how to get rid of a water stain on the passenger front seat. He took it upon himself to go to the detail department to ask about it. He called me to let me know they could handle it and the cost. When I retrieved my car it had been taken care. I hope to be able to continue working with John whenever I have service. A further note, I had left 3 messages with the Auto Butler department over a time span of more than a week requesting a date to bring my car in. Two of the messages I left were with the person who I was told did the scheduling for Auto Butler (maybe Kelly?) and the other was with Mike. No one returned my calls. When I called J. Tremblay he immediately set up an appointment. More

I always feel well taken care of when I get my Camry services at Gettel in Punta Gorda. The staff bends over backwards to give us their all. services at Gettel in Punta Gorda. The staff bends over backwards to give us their all. More

Will never take my car back to Gettel in Punta Gorda for service again as untrustworthy . Went for 30,000 mile maintenance of 2015 Camry which maintenance manual said was oil change & tire rotation. Assis service again as untrustworthy . Went for 30,000 mile maintenance of 2015 Camry which maintenance manual said was oil change & tire rotation. Assistant Service Manager John Tremblay tried to add on fuel air induction & injection services for another $300 plus battery for another $130!!! More

Always provides excellent service. Explains what service needs to be completed, and the costs for service. He also advises what service will need to be completed on my next visit needs to be completed, and the costs for service. He also advises what service will need to be completed on my next visit More

Comfortable wait roomDone in a timely mannerPolite Comfortable wait room Done in a timely manner Polite without pressure to do more Advised us of future services needed to allow seniors to plan! Comfortable wait room Done in a timely manner Polite without pressure to do more Advised us of future services needed to allow seniors to plan! More

I purchased my car at this dealer. Take it there to be serviced. I had an appointment and arrived a little early and my car was taken to be serviced. I’ve had the same same service person the past 3 visi serviced. I had an appointment and arrived a little early and my car was taken to be serviced. I’ve had the same same service person the past 3 visits. I would like to say that James Milan has been very professional and has always taken the time to explain everything to me and to explain the future service of my vehicle. I would like to continue receiving an email or text to rate the service men. More

My service representative, Mike, is the main reason I keep coming back to Gettel Toyota. He is honorable, knowledgeable, Empathetic, cheerful. I always feel he is doing his best and I trust his advice im keep coming back to Gettel Toyota. He is honorable, knowledgeable, Empathetic, cheerful. I always feel he is doing his best and I trust his advice implicitly. He is a Tremendous asset to your organization. I now have over 178,000 miles on my 2015 Prius and I tell everyone that needs Toyota service to see Mike. If he isn’t working when I need service I postpone the work until he is on duty. Doug Sloan More

Max was a great service advisor and he went over and above to make sure everything was taken care of, even things we didn't know were a problem when I brought my car in. above to make sure everything was taken care of, even things we didn't know were a problem when I brought my car in. More

Excellent service. Staff is always friendly and courteous. Highly recommend Gettel. Bought my Nissan Kicks at Gettel of Sarasota, but since I work in Punta Gorda they honor my service contract at G courteous. Highly recommend Gettel. Bought my Nissan Kicks at Gettel of Sarasota, but since I work in Punta Gorda they honor my service contract at Gettel Toyota. Very convenient for me. More

Conveniently close and eager to please. Mike was very helpful. Software update on the RVU took longer than predicted. Cost of an additional FOB was prohibitive when I asked. My Avalon seems to run fine a helpful. Software update on the RVU took longer than predicted. Cost of an additional FOB was prohibitive when I asked. My Avalon seems to run fine after the update More