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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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April 08, 2022

Kelby is amazing and professional. She's so full of energy and has a very positive attitude. I’m glad I switched to this location. Thank you!! More

by Honest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Apr 11, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am so glad you had such a positive experience with Kelby. Welcome to Toyota of Lakewood! Ryan Fischer General Manager

April 07, 2022

George ASM always get me in and out quickly at a fair price. Always friendly More

by TRD Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Bill. Ryan Fischer General Manager

April 07, 2022

We brought our car for service with a rattle in the head unit of the navagation Service said it can’t be fixed It’s a car anything on it can be fixed This is the second time we brought it in for the vibr More

by nrosn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
April 05, 2022

Well organized, efficient and knowledgeable service department. Would highly recommend to others. And close to home! More

by joreillymaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob is one of our best! Ryan Fischer General Manager

April 05, 2022

Always friendly and informative service. Notified of recall on arrival and authorized recall check. Music too loud. More

by HERM_JEANKLEINHANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Apr 06, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Patrick was able to get your recall taken care of. Sorry about the music! Ryan Fischer General Manager

April 04, 2022

Chris was great and service was timely. Every thing we requested was completed. Pricing was reasonable. More

by Help
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad to had such a positive experience with Chris. He is one of our most experience Advisors. Ryan Fischer General Manager.

April 03, 2022

The Technician did not reset the computer messages and I am getting messages to have maintenance done which was completed. I now have to return to the dealer to have the message deleted. This should not ha More

by Roger-HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Lakewood responded

Thank you for the four star review. You are absolutely right, the light should be turned off regardless of the service. I am sorry you were inconvenienced. Ryan Fischer General Manager

April 03, 2022

Kelby did a superb job dealing with me. Fortunately she was trained by Jerry Kilduff, so she knew how to treat a 10 year customer. Thank you, Kelby! More

by Philipbrown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson, Caryl Choon
Apr 04, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Philip. Kelby was trained by Jerry. I am glad you enjoyed working with her. Jerry is a hard act to follow. Ryan Fischer General manager

April 02, 2022

Jacob has been our point of contact for services. He is a major asset to the Gettle team. More

by cdearing428
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Schwartz, Jim Cuccarese
Apr 04, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob is definitely one of our best. I am glad you enjoy working with him. Ryan Fischer General Manager

April 02, 2022

Did what I asked and no high pressure sales talk she was very polite and efficient More

by DELDAL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Yve. You can always request her when you are scheduling your next appointment. Ryan Fischer General Manager

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