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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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March 20, 2022

Excellent and efficient service from your team. Thanks for your time. Until next visit. Aliphatic and Mahalo More

by junkguasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Lawson
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Kelby, Chris and I really appreciate your support. Ryan Fischer General Manager

March 19, 2022

When things don’t go quite as well as a customer would like, they are attentive and committed to making things right. Super sensitivity and accountable More

by REBAKERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Mar 19, 2022 -

Gettel Toyota of Lakewood responded

Thanks for that five star review. I don't know whart went wrong but I am glad Patrick fixed it. Ryan Fischer General Manager

March 19, 2022

The service and attention at Lakewood Toyota has always been a pleasure. I always feel my Avalon is in good hands with them. More

by JOYFULL1122
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Mar 19, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad that Blake takes good care of you. Ryan Fischer General Manager

March 19, 2022

They bent backwards to take care of my problem with my 🛻 I appreciate all that they did for mall the staff was on spot to help! More

by fishnflyerfishnflye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Paul and I really appreciate your support. Ryan Fischer General Manager

March 19, 2022

MIchele was my contact and she was great. She answered all my questions and concerns. I will definitely use Gettel again in the future due to her. More

by JSZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caryl Choon
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Michele and I really appreciate your support. Ryan Fischer General Manager

March 18, 2022

On time, attentive and considerate. However,car was not even vacuumed as was expected. Thank you More

by Doreen.chinquee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Doreen. If you are referring to the free wash we give with service, there is not interior cleaning with that. The carwash is an exterior drive thru. We do offer an interior cleaning service but there is a charge. Ryan Fischer General Manager

Mar 22, 2022 -

Doreen.chinquee responded

I wish someone had asked. I would have been more than happy to pay. I am from Maryland, and had gotten got used to those type of services. Thanks

March 18, 2022

Very good service and always complete work on time. Never had any issues or felt pressured. Have been coming here for service for years on my vehicle. More

by jlcline51
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It says everything we like to hear. Ryan Fischer General Manager

March 17, 2022

Brought it in for a tire rotation and oil change. Picked it up and they said they did it, except I marked the tires and nothing was done. Oil all over my driveway and garage from either an untightene More

by Moccodrywall
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

I am sorry your service experience was not what it should have been. It is certainly not they way we operate. If you would like to bring your vehicle back for a different Tech to redo the service, please contact our Customer Service Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

March 17, 2022

great staff but typical price gouging dealership. felt sorry for the gorgeous associate that was helping me. More

by St. Javelin of Panzerfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am sorry that you are uncomfortable with our pricing. Ryan Fischer General Manager

March 17, 2022

My advisor, Jorge Sandin, was very helpful and professional. I’ll be returning for my next service appointment. More

by SESTEVENS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Jorge and I really appreciate your support. Ryan Fischer General Manager

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