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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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March 17, 2022

Customer service rep kept me informed of work status and service recommendations. I've had my Toyotas serviced at Gettel for several years. It is rare to have any service problems, but if one occurs I can t More

by WILLANDTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Neely, Paul Schaefer
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you trust us with your vehicle. We will always do our best to deserve that trust. Ryan Fischer General Manager

March 17, 2022

Very pleased with my service rep. He was very knowledgeable and kept me informed throughout the service. More

by CharleenLK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Charleen. Jacob is a pro. I am glad you enjoyed working with him. Ryan Fischer General manager

March 17, 2022

Getter took me right in and replaced a tire that I got a nail in. They explained why it could not be plugged. They replaced the tire and I was on my way More

by AkennedyAl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Blake Neely
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad your service went well. Ryan Fischer General Manager

March 17, 2022

Great service and staff. Never had a problem with this business or their friendly, professional staff . More

by Floridabill
Recommend Dealer
Yes
Employees Worked With
Kevin Zoto
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer general manager

March 17, 2022

Service was excellent and really appreciated that they accommodated me on short notice to service my vehicle More

by stettler1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Chris and I really appreciate your support. Ryan Fischer General Manager

March 17, 2022

Poor service. Old Oil filter was not replaced. Oil level was not up to the proper level - 6 quarts were added instead of 7.2 quarts. Low oil pressure indication wa More

by Ali Taha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pavel
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you have concerns about the quality of service you received at our dealership. If you would like to bring your vehicle back, we will have a different technician check the vehicle. Please contact our Customer Relations Manager Diane Beimann at 941-567-1080 to set this up.Ryan Fischer General Manager

Mar 25, 2022 -

Ali Taha responded

Sorry, way too late. Repairs were done at other auto repair shop right after your dealership failed.

March 16, 2022

Stated tires rotated and air pressure checked. The pressure in front was 33psi and the pressure in rear was 30psi. The front should be 30psi and the rear should be 33psi. This is the 3 time the pr More

by chuckregina
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Mar 21, 2022 -

Gettel Toyota of Lakewood responded

I am sorry your service experience was not as positive as it should have been. We certainly will look into this issue, thanks for letting us know. Ryan Fischer General Manager

March 15, 2022

Service was good only took a hour but they didn’t wash my truck and it really needed it. More

by rickhendrixfla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Smith, Travis Anderson
Mar 15, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the positive review Rick. I am not sure when you were here, but our carwash was out of service for about a week. The good news is it is working now, so come in anytime for a free wash. Ryan Fischer General Manager

March 14, 2022

The staff is very friendly, and the showroom is nice, and clean. I always get great service. More

by Humespaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zoto, Jack Veletanlic, Kenneth Staggs
Mar 15, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Paul. Ryan Fischer General Manager

March 14, 2022

Issue resolved quickly & efficiently by the staff w excellent communication. I was satisfied with the service More

by choco8448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob and I really appreciate your support. Ryan Fischer General Manager

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