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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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March 13, 2022

very professional. And timely and clean friendly . I would recommend the service department to all my family. More

by KASTRIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Neely, Kevin Zoto
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

Thank you for your five star review. We are looking forward to meeting the rest of your family. Ryan Fischer General Manager

March 13, 2022

They were quick, efficient, and completed the work in the time that they said they would. More

by CHEFJOHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Neely, Jon Tazi
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Che John. It sounds like Blake provided you with just the kind of experience you were looking for. Ryan Fischer General Manager

March 13, 2022

Has been very dependable, professional, honest, and always treat customers well. If repairs are needed everything is explained so you can understand. More

by ron_siegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Ron. I am glad you enjoy working with Patrick. Ryan Fischer General Manager

March 13, 2022

Gettel Toyota is the best place to buy a car Steve is a great salesman he is professional person I will tell anyone that needs a car to buy or lease Gettel Toyota is the place Thanks , Steve for taking ca More

by gloriawillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Shannon Oswald, Steven Wofford
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Steve and I really appreciate your recommendation. Ryan Fischer General Manager

March 12, 2022

service technician greeted me, took order and told me where to wait. I gave him my cell number (he had my husband’s number in the records and he changed the record). Said he would contact me when the car More

by JUNE.129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review June. I am sorry for the phone mix up. but I am glad the rest of the service went well. Ryan Fischer General Manager

March 11, 2022

Prompt service and very thorough about the work that needs to be done. Knowledgeable staff More

by amy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Mar 11, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Amy. Jacob is very thorough and I'm glad he explained everything to you. Ryan Fischer General Manager

March 11, 2022

I had 3 things needed to be serviced fronts brakes+ done fixed a slow leaking tire +... howeverim 100% sure the tires were not rotated...& my car dies not feel safe at high speeds I'll be callingvabout this More

by CHUCKIET114
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Zoto
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

I am sorry you were unhappy with your service. I checked your service records and we did do a rotation. Sometimes after a rotation, the tires need to be balanced. If you would like to discuss this further please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

March 11, 2022

Very friendly, always helpful. Michele was awesome. Everyone is great at this dealership. Thanks all! More

by CWAKELAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Michele. Ryan Fischer General Manager

March 11, 2022

I waited over 2 hours for service. Received call my car was ready, it was raining and my car was not parked under the carport. More

by boldwhit
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Gettel Toyota of Lakewood responded

I am so sorry your service took so long, but there is really no excuse for your vehicle not being brought to you in the rain.. Ryan Fischer General Manager

March 10, 2022

I appreciate that everything was. Checked out thoroughly for me. Still haven’t got the automatic lights coming on though. More

by JAN.DREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Janet. I checked our service records and according to our technician all of your lights should be working. If you continue to have difficulty, please call us and we will take another look. Ryan Fischer General Manager

Mar 10, 2022 -

JAN.DREW responded

Maybe next time I come in. Because they do not automatically come on when you start the car.

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