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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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March 08, 2022

Would've given 5stars but last visit, they didn't fix windshield spray as asked. More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 09, 2022 -

Gettel Toyota of Lakewood responded

I am sorry our team missed that. If you would like us to take care of that, please contact Diane Beimann, our Customer Relations Manager at 941-567-1080 and she will schedule that for you. Ryan Fischer General Manager

March 08, 2022

Great customer service! Everyone was friendly and my truck was done at the time they said it would be. More

by snookfisher88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Mar 08, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I'm glad Patrick provided you with such a good service experience. Ryan Fischer General Manager

March 08, 2022

Excellent and fast service. Very welcoming team! This dealership will keep me in a Toyota vehicle moving forward!0 More

by CATHYGILROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Mar 09, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Cathy. I am glad our service team has been so helpful. Ryan Fischer General Manager

March 07, 2022

Shaking when accelerating And diagnostic was to change all tires because car sits a lot and that was causing the problem. Doesn’t make since to me because when I had all tires replaced one year ago it a More

by Anthony Mard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Mar 07, 2022 -

Gettel Toyota of Lakewood responded

I am sorry about the confusion Anthony. I hope every thing is working properly now. If not please let us know. Ryan Fischer general Manager

March 07, 2022

Muy bien excelente muy atentos y formales una buena experiencia buena atención al cliente muchas gracias More

by RACOLI59JRS9153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Gettel Toyota of Lakewood responded

Gracias. Ryan Fischer General Manager

March 07, 2022

The service department runs good. The sales however works on some kind of predatory principles. A salesman of yours took time to try to sell me a damaged Highlander (significant damag More

by TPALINKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Veletanlic, Jerry Schwartz, Luigi Compres, Gregory Smith
March 06, 2022

Easy to make appointment. Quick to greet on arrival. Complete description of work performed and costs, if any. More

by SKOTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Neely
Mar 07, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like a very positive experience. Ryan Fischer General Manager

March 06, 2022

I got spoiled by Sparks Toyota in Myrtle Beach South Carolina your service writer walked past me twice as I stood by my truck for about 10 minutes didn’t say hello I’ll be with you soon More

by Ge6026
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Mar 07, 2022 -

Gettel Toyota of Lakewood responded

I am sorry your Advisor wasn't as friendly as you would have liked. I hope we took good care of your vehicle. Ryan Fischer General Manager

March 06, 2022

I always work with Jacob and he is such an asset to the company and so helpful. More

by Sam2cor517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Sam2cor517 responded

So thankful for Jacob and all of his hard work.

March 06, 2022

It was time for 85000 mile service for my Camry. Great job done by service tech and the rep who helped me. In and out in 90 minutes. Will be back for next service. More

by Teri3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Schaefer
Mar 07, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Teri. We look forward to seeing you next time, Ryan Fischer General Manager

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