Gettel Toyota of Lakewood - Service Center

Dealership is very friendly and efficient. Great service advisors and dealership is very clean and comfortable Great service advisors and dealership is very clean and comfortable More

It took two hours for an oil change and tire rotation and after all that they couldn’t change my back breaks because they ran out of time. I have never waited that long for an oil change after all that they couldn’t change my back breaks because they ran out of time. I have never waited that long for an oil change More

My car was scheduled for a detail and we pay for the butler package and after picking up my car from a recent visit for detailing I was VERY UNHAPPY with the job. Nothing in the inside was wiped properl butler package and after picking up my car from a recent visit for detailing I was VERY UNHAPPY with the job. Nothing in the inside was wiped properly. My husband and I were under the impression that paying for the butler package we would get a beautiful detail job and the interior would resemble the day we bought the car. Honestly feel as though I could have detailed the interior better myself. Very unhappy with the job and will be contacting soon to see about having the butler package removed from our loan. More

Always do a good job when I am there. No issues. Only thing is the time. No issues. Only thing is the time. More

Ready to work with! I like that I can schedule my appointment online and not have to worry about it.. I like that I can schedule my appointment online and not have to worry about it.. More

Did the job but took way too long. Told it would take a.hour but took longer than 2 Told it would take a.hour but took longer than 2 More

Sales and parts employees have been friendly, but service has been either unhelpful, condescending, or one sales manager just rude (there was plenty of room around me, but they did not want to walk around me has been either unhelpful, condescending, or one sales manager just rude (there was plenty of room around me, but they did not want to walk around me so stopped and said excuse me to get me to move out of their path!). And the service manager assigned to me walked the previous customer to their car, but for me after I signed the paper work they just said, "your car is over there, good bye". Will never come back for service. More

A sales man came to get back my leasing car to buy a brand new car and just losing money for him to make money. Then he was giving me options but never return my calls. No respect to customers, cust brand new car and just losing money for him to make money. Then he was giving me options but never return my calls. No respect to customers, customers are creatures to make money for the selling guys More

I really appreciated their help with my car. They fixed my problem and provided a rental for a couple of days without a charge. I really like Jacob and will go back! They fixed my problem and provided a rental for a couple of days without a charge. I really like Jacob and will go back! More

Took over 2 hours for oil change. Thought about buying a car there. Changed my mind due to ridiculus long time to get service. Thought about buying a car there. Changed my mind due to ridiculus long time to get service. More