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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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March 02, 2022

Our service request was taken care of very nicely. We were kept in the loop at all times More

by johnshamlall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review John. Jacob takes good care of his customers. I am glad you had such a good experience. Ryan Fischer General Manager

March 02, 2022

Paul was Fantastic. Welcomed us show us the area and took time to explain all the process. Seemed to take extra effort and we felt like we were the only customer. More

by eemark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I love to hear the way Paul took care of you. I am glad you had such a positive experience. Ryan Fischer General Manager

March 02, 2022

Friendly and professional service from my advisor Kevin. My appointment lasted under an hour, and the dealership is a pleasant place to wait. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zoto
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Chris. I am glad you enjoyed working with Kevin. Ryan Fischer General Manager

March 02, 2022

I like dealing with this dealership, Jerry the manager always make sure I’m taken care of. Chris In-service takes care of me very promptly I don’t wait long. And everything comes out perfect. What else co More

by RIVER12CLUB 43 club@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Lawson, Jerry Kilduff, Jerry Schwartz
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jerry Chris and the whole team appreciate your support. Ryan Fischer General Manager

March 02, 2022

I went in for an oil change with a coupon. Didn’t realize the cost of the oil change because I had not paid for one; since I purchased my car new and 4 oil changes were included. After doing m More

by ljfobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad your service was done and Kelby was so courteous.. Ryan Fischer General Manager

March 01, 2022

The service was great and in time; Thank You Paul; This garage will be my future place for my service when I pass my winter here. More

by GiGi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 01, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Gigi. I am glad Paul provided you with such a great service experience. Ryan Fischer General Manager

March 01, 2022

Gettel's customer service is top-notch! Paul Schaeffer is especially great to work with. My Avalon gets five-star treatment on every visit! More

by april34202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review April.

March 01, 2022

Friendly staff very detailed and to the point. Helpful with my questions about tires. Kept me informed with the status of my car. When I arrived at pick up he had my paperwork ready to sign. Very More

by MCINTYREM7415
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris does a great job with his customers. It sounds like he didn't miss anything.I'm glad you had such a good experience. Ryan Fischer General Manager

March 01, 2022

I had a 10:30 am appointment. At 11 they finally checked me in. I needed an oil change, tire rotation and a battery. I didn’t get out of the dealership until 1:45. Does that so More

by fran7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Mar 03, 2022 -

Gettel Toyota of Lakewood responded

I am sorry you had such a long wait. It is unusual to be on the drive that long. Your service certainly shouldn't have taken more than 2 hours. Ryan Fischer General Manager

Mar 03, 2022 -

fran7 responded

I wasn't on the drive that long. After about a 20 minute wait on the drive I flagged down a guy and he checked on my assigned person, at that point hey had me go inside to wait.

February 28, 2022

They always keep my car in good maintained condition. The advisers are very helpful. I look forward to getting my new car maintained there as well. More

by roelofscj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Staggs
Feb 28, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris is one of our most experienced advisors. I am glad you enjoy working with him. Ryan Fischer General Manager.

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