Gettel Toyota of Lakewood - Service Center

Professional and courteous. We were given very good information on our Solara by the service writer and technician We were given very good information on our Solara by the service writer and technician More

Extremely impressed with this dealership. So organized. My service writer was very friendly and proficient. My only comment was when my car was completed and parked outside my service writer So organized. My service writer was very friendly and proficient. My only comment was when my car was completed and parked outside my service writer was out to lunch. I asked another if she could check me out. She asked who I was working with and then proceeded to work with her customers. My keys and completed work order were on the desk but apparently only the original service writer can close out the service. I eventually found a manager and as he began to check me out my service person returned from lunch and finished the check out. Overall I was there for 3 hours which is not a problem as I was informed the parts I needed were in stock and the repair could be completed with a return visit. I am pleased with the service and the professionalism of the dealer. More

This service visit was efficient and the work was completed on time. I was also able to get some work done during my visit. completed on time. I was also able to get some work done during my visit. More

I bought my car 4 months ago, with a door defect. it’s not 100% allied . because of that my car gets outside air inside . You guys tried to fix but still not good. I’ll bring the car back to see it’s not 100% allied . because of that my car gets outside air inside . You guys tried to fix but still not good. I’ll bring the car back to see if you guys will né able to make it perfectly right. Thanks Adriana Gatti More