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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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February 24, 2022

Very user friendly experience. From making the appointment to the service itself, everything went seamlessly. Very satisfied. More

by bfkephart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like your service experience is what we strive for and that Paul did a great job. Ryan Fischer General Manager

February 24, 2022

Kelly was very helpful I had a nail in my tire and Kelly got everything fixed and than inform me I need to replace my tires as they are not in good shape More

by donjean2802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kelby was able to help you with nail. Ryan Fischer General Manager

February 24, 2022

Setting my appointment with gettel of lakewood was so easy to do on line. Once I arrived at dealership I was greeted right away then within 5 minutes I was in the service advisor office we discussed what More

by tikibrian269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Rodriguez
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad the process went so smoothly. I hope we will see you for all future service needs. Ryan Fischer General Manager

February 24, 2022

Looks to me they didn't want to do the manufacture recall ,still not showing its done on carfax,tell you the truth I don't know if it was done ,on paper showing that it is ,but looking at car for any evidenc More

by SAMBANANI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I'm sorry you feel this way. If you are still concerned about this, please contact Diane Beimann our Customer Relations Manager and she will verify your status with Toyota. You can reach her at 941-567-1080. Ryan Fischer General Manager

February 24, 2022

Manager Fred Meyer was so carinf about my issue. I applaud him for his great service. More

by BRFURMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thank you for your patience! We were finally able to get that pinstripe for you. I hope you are enjoying it. Ryan Fischer General Manager

Feb 25, 2022 -

BRFURMAN responded

You did a great job in correcting the pinstripe. I am so appreciative of your service.

February 24, 2022

Great service Friendly people Comfortable waiting area All this and vehicles that are second to none. Highly recommend you consider them for all your service needs. More

by ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad your experience with us was positive. I noticed you gave us 4 stars. Is there anything we could do next time to make it 5 stars? Please contact our Customer Relations Manager Diane Beimann at 941-567-1080.

February 23, 2022

Thank you again for doing my service I’m extremely satisfied .. you guys are great 👍🏽 and Alan Blake it’s very helpful and knowledgeable.. More

by Jaime Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jaime. Blake and I really appreciate your support. Ryan Fischer General Manager

February 23, 2022

Did the drop off the night before. They worked hard to have the truck ready as soon as possible for me. Then sent an Uber to come get the truck. Only complaint was that 2 covers for th More

by DB78451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad your service worked out for you. I am sorry about the slipup on the tire caps. I am glad you caught it. Ryan Fischer General Manager

Feb 26, 2022 -

DB78451 responded

This was the second time this happened. Just wanting you to know.

February 23, 2022

My service rep reviewed with me what was going to be done. He gave me a time frame for the completion of service which turned out to be almost to the minute. I felt he had my best interests in mind. T More

by MOORES616
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like Jacob did a great job. We really appreciate your support. Ryan Fischer General Manager

February 23, 2022

Everyone is so pleasant at your service. dept, been dealing with Jacob for a long time and he never steers me wrong, will be making another appt soon to take some suggestions Jacob told me ab More

by DMK1739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob is one of our most experienced Advisors. I am glad you enjoy working with him. We are looking forward to seeing you on your next visit. Ryan Fischer General Manager

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