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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews
Call Service Center (941) 567-1080

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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February 22, 2022

Paul S He was awesome . Nice my car was on time ready ‘He help and let me know everything I need to know More

by krisna66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
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Feb 22, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Krisna. I am glad Paul took such good care of you. Ryan Fischer General Manager

February 22, 2022

Friendly staff that go out of their way to make you feel comfortable. Any problems that I've had have been addressed immediately and solved. More

by HONU04011992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
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Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We try to make all of our customers feel comfortable, I'm glad the Paul took such good care of you. Ryan Fischer General Manager

February 22, 2022

The tec forgot to reset the maintenance light. Now I have to bring car back. More

by GATORBALL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
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Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad your experience with us was positive. I noticed you gave us 4 stars. I apologize for the maintenance light being left on. If you don't want to bring the vehicle back, there is a video on UTUBE that shows you how to reset the light. . Ryan Fischer General Manager.

February 22, 2022

As always my car was serviced in good time and service person was helpful, taking care of every item necessary on the 90,000 mile checklist. More

by BTMCCABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Rodriguez
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Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am so pleased that Pavel took such good care of you.. Ryan Fischer General Manager

February 22, 2022

Took care of al my concerns. Kept me informed of the process being made by shop More

by Mr3frus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
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Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jacob did such a good job keeping you informed. Ryan Fischer General Manager

February 21, 2022

I LOVE YOUR CUSTOMER SERVICES REPS… always smiling and polite always feel good when I there… More

by SUPERTREETWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
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Feb 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

February 21, 2022

Overall I have had good experiences at Gettel. I would say though that each time I bring my vehicle in something is “wrong” even if I have just had that issue addressed. More

by CK1032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Report | Print
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad your experience with us was positive. I noticed you gave us 4 stars. Is there anything we could do next time to make it 5 stars? Please contact our Customer Relations Manager Diane Beimann at 941-567-1080.

February 21, 2022

When I come in for service I am always greeted very pleasantly in the service area. The waiting area is nice just a little too noisy with all the TVs going!! The service manager and I go over what my More

by phyllisririe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Phyllis. Sorry about the noise. Ryan Fischer General Manager

Feb 22, 2022 -

phyllisririe responded

Sure- do all the TVs have to be on at once??

February 21, 2022

Great place to get service. Staff very helpful and courteous. Wait time was good, at home. More

by Barrieumaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Report | Print
Feb 22, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Barrie. Ryan Fischer General Manager

February 20, 2022

The service was great but the mechanic working on the truck got my seats dirty More

by sam12_pono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Fiore
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Feb 21, 2022 -

Gettel Toyota of Lakewood responded

I am very sorry Sam. If you bring your vehicle in we would be happy to clean them for you. Please see Diane Beimann in service. Ryan Fischer General Manager

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