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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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February 20, 2022

They did a great job job as each snd every other time. Our service writer makes everything so simple and a pleasure yo work with. More

by nanawinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2022

La limpieza que tienen el trato que le dan a los clientes lo hacen sentir bien y son muy amable More

by NANCYFUENTES62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Rodriguez
February 20, 2022

They were very honest dealing with my car. It took a while to hear back. That would be my only complaint. More

by jschwyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2022

Jacob was fantastic! He had the recall completed on time and the car was returned to me cleaned both interior and exterior. More

by franknosek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Frank. I am glad that Jacob did such a great job . Ryan Fischer General Manager

February 20, 2022

Very nice customer service and friendly staff. The service was so quick and thorough, I’ll definitely be coming back. More

by jasminereid.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Rodriguez
February 19, 2022

I don't like the auto butler program because they wash your car and that's it. Looks like they run to threw a machine car wash and don't do the interior More

by JBLACK742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Gettel Toyota of Lakewood responded

Auto Butler is a paint protection program. Your vehicle gets vacuumed and wiped down in the interior. It is not a detail. If you have additional questions you can call our Customer Relations Manager Diane Beimann at 941567-1080

February 19, 2022

Took two hours to do a scheduled oil change so I wasn’t happy about how long it took because I needed to get to work. But it was included in my warranty so it was free which was great More

by Panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pavel Rodriguez
Feb 21, 2022 -

Gettel Toyota of Lakewood responded

I am sorry your service took so long. It usually takes less time but we were short staffed that day. Ryan Fischer General Manager

Feb 21, 2022 -

Panda responded

Thank you, I appreciate tour response. I also looked at my receipt and it appears that they checked other things besides changing my oil. I didn’t know they were going to do all that so that may be why it took longer too. It was all free included under my warranty I am guessing, so that is good.

February 19, 2022

Good customer service. Clean. Waiting area is very pleasant. Usually washes your car,which is a nice perk when you get car service done. More

by wgeary55
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
February 19, 2022

Compassionate and knowledgeable, Got my vehicle serviced, new tires and alignment. I’m happy with the price, time, and friendly staff. More

by WHAMILTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Very helpful, professional, and kind. They do a good job. They listen and explain well. More

by CAROL.DETWEILER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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