Gettel Toyota of Lakewood - Service Center

All staff at Lakewood Toyota are very professional and courteous. My car service was completed on time with efficiency. courteous. My car service was completed on time with efficiency. More

My service agent was excellent. But the sign noting a 3% service fee if paying with a credit card was off-putting, at best. A company as large as Gettle should NOT be passing that a But the sign noting a 3% service fee if paying with a credit card was off-putting, at best. A company as large as Gettle should NOT be passing that along to the consumer. And the excuse that the machines came pre-programmed that way is lame. Gettle is the Merchant's customer, and can demand to have that corrected. Do your service agents a favor and take down the signs and have the Merchant fix the problem. Otherwise Gettle just looks greedy. Additionally, had I had to pay for something, I would have had to be invoiced so I could come home and write a check. There's NO way I am paying an additional service fee to pay with the most common form of payment today. Also, the claim that the 3% gets deducted off the bill doesn't add up mathematically. And why don't the signs also state that then? Again, excellent service. Excellent agent. Poor policy from Gettle. More

Very clean very efficient service people. I felt very comfortable and trusted they would handle everything with care. I felt very comfortable and trusted they would handle everything with care. More

Unorganized, 11 am appt wasn’t seen until 11:25 I arrived on time .couldn’t get a Uber home because they told me I opted out . I did not, so I had to wait for 3 hours. Mr. Rodriguez was not very cordial he w on time .couldn’t get a Uber home because they told me I opted out . I did not, so I had to wait for 3 hours. Mr. Rodriguez was not very cordial he was not helpful and seemed preoccupied with other customers More

I have been driving a car for 65 years and for the last 30 I have trusted Gettel service. 30 I have trusted Gettel service. More